This month’s Teammates in Action Awards go to two members of the Metro Nashville Department of Emergency Communications.
Teammates-in-Action: Amy Wilson, Northwest Central Dispatch System
On December 1, 2023, Telecommunicator Amy Wilson, of the Northwest Central Dispatch System in Illinois, answered a call for a subject with a knife at a residence.
Teammates-in-Action: Troop C, Missouri State Highway Patrol Communications
On September 11, 2023, what appeared to be a malicious attack on the REJIS system, agencies’ law enforcement printers were re-routed to Troop C.
Teammates-in-Action: Katie Minor, Karimah Young, Metro Nashville Department of Emergency Communications
On October 26, 2023, the Metro Nashville Department of Emergency Communications received a 9-1-1 call from a male who was driving his pregnant wife to the hospital.
Teammates in Action: Lesly Hernandez, Metro Nashville Department of Emergency Communications
On December 26, 2023, 9-1-1 Operator, Lesly Hernandez of the Metro Nashville Department of Emergency Communications answered a 9-1-1 call for an 88-year-old female who was suffering from chest pain and shortness of breath.
Teammates-in-Action: Eastern Shore of Virginia 9-1-1 Communications Officer
On August 22, 2023, at 21:26, an Eastern Shore of Virginia 9-1-1 Communications Officer processed an EMS call for a male patient who advised he had alcohol poisoning and wanted to go to detox.
Teammates in Action: Crystal Mazeika-Pahl
On November 21, 2023, Communications Operator Crystal Mazeika-Pahl fielded a phone call from a mother who reported her eleven-month-old infant had drowned in the bathtub
Teammates in Action: Misty Reid, Metro Nashville Department of Emergency Communications
On October 22, 2023, Telecommunicator Misty Reid with the Metro Nashville Department of Emergency Communications received a 9-1-1 call for a 79-year-old female who had fallen due to being short of breath.
Teammates in Action: Alexandra, Denver 911
She earned Denver’s “Stork Award” for completing the protocol perfectly and delivering the baby while on the phone with the grandmother.
Teammates in Action: Dillan Sutton, Krysten Keeney, Brittany Stroud, and Justin Davis, Missouri State Highway Patrol
Communications Operators Dillan Sutton, Krysten Keeney, Brittany Stroud, and Justin Davis handled an incident that escalated quickly and required an extensive amount of teamwork.
