O International received final approval from the American National Standards Institute (ANSI) on August 31, 2021, for an American National Standard (ANS). Crisis Intervention Techniques and Call Handling Procedures for Public Safety Telecommunicators is a newly created standard.
students trained since 2017
messages sent in support of reclassification
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
APCO Announces Final Approval of American National Standard
APCO International Awarded Grant From Motorola Solutions Foundation
PCO International received a grant award in the amount of $50,000 from Motorola Solutions Foundation, the charitable arm of Motorola Solutions. The generous grant is being administered through APCO’s Commercial Advisory Council (CAC) Scholarship Program, which makes scholarship funds available to public safety communications professionals to participate in APCO Institute training.
Teammates in Action: Courtney Peregrine, Jessica Vogel & Spender Teegarden, Cass County Sheriff’s Office
The patience, compassion, and fast actions displayed by communications officers Vogel and Peregrine were critical to Deputy Teegarden successfully locating and rescuing a woman trapped in floodwaters.
How the Coronavirus Pandemic Forever Changed the Future of 9-1-1
Robert “Dusty” Rhoads, nationwide governance associate director, Cybersecurity and Infrastructure Security Agency, had expected to make a presentation during APCO 2021 about the lessons learned and best practices regarding the coronavirus pandemic just passed in the United States. Instead, his presentation was delivered during a major resurgence of the pandemic as the Delta variant sweeps the nation.
Welcome to the New APCO International Website!
We’re so happy you stopped by! A while back, we started this redesign with the goal of improving functionality and making it easier for visitors to find what they are searching for. We believe we have accomplished this by reorganizing and consolidating all of the content on the site. Another important goal was to make sure we represented you – the first of the first responders – by using images of real telecommunicators doing their lifesaving work and giving you resources to get involved.
As with any big change, there is going to be an adjustment period and we invite you to view this recorded webinar where we talk a little more about the redesign and walk through the new navigation.
APCO Webinars – Free for Members
Most live webinars have a Q&A period and are worth 1 CDE. Upcoming topics include:
Emerging Technology Forum – All Virtual and Worth 12 CDEs
Today more than ever, it is essential for those on the front lines of public safety to stay on top of the latest developments in regulations, technology and equipment. The Tech Forum presents information and discussion about how current and emerging technologies can help meet today’s – and tomorrow’s – challenges.
Thank You to Our Partners
Corporate Partner Spotlight
Motorola Solutions is a global leader in mission-critical communications and analytics, ushering in a new era in public safety and security. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive.