FCC license applications processed & submitted annually
students trained since 2016

Resources on Staffing Shortages

We see it in the news, in discussions on PSConnect and in talking with members — emergency communications centers (ECCs) being short staffed is a growing issue in the industry. Watch the first webinar in our staffing series  “Improving Staffing for ECCs: How to Measure Your Staffing Needs” and view other resources that can help ECCs identify the causes of and address staffing shortages.

Learn How to Protect Your ECC at APCO 2022

Cybersecurity Fundamentals Course Offered Pre-Conference in Anaheim
Do you know the signs that your comm center is under a cyber attack? Are you familiar with brute-force hacking or website drive-by? Learn about these threats and more at the live pre-conference course Cybersecurity Fundamentals for the ECC at APCO 2022 in Anaheim, CA, on Saturday, August 6.  You do not have to be registered for the conference to attend this course.

PSC Magazine

The May/June 2022 issue of PSC magazine is now available online.

APCO’s bi-monthly magazine is the authoritative source of information on public safety communications worldwide. This month’s topic is the public safety telecommunicator, as a person and as an employee.  Articles include:

  • Recruiting Quality Public Safety Telecommunicators
  • How to Protect Scheduled Time Off
  • Compensation Persuasion

Having an APCO membership has provided our staff with key membership benefits, including the excellent networking opportunities, such as attending APCO conferences and access to PSConnect, and offering direct access to high-quality training and career advancement opportunities provided through the APCO Institute.

Grayson Gusa, RPL
Training Supervisor, Davie County 911 Communications | APCO Member since 2003

Keeping You Up to Date

APCO is your source for public safety communications news that affects you, your job and your community.

APCO Announces Final Approval and Publication of Revised and Redesignated American National Standard
APCO International received final approval for APCO ANS 1.101.4-2022 Standard for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and Sexually Exploited Children on June 17, 2022
June 24, 2022

APCO International Awards Scholarships to 9-1-1 Emergency Communications Professionals

APCO recently awarded close to $80,000 in scholarship awards to APCO members.

June 10, 2022


Young Professional Spotlight: Elizabeth Ulmer, Lincoln Emergency Communications Center

Fellow members of her center describe Elizabeth as exemplifying “excellence and self-initiative in the workplace.” 

May 26, 2022

Thank You to Our Partners

Corporate Partner Spotlight

Tyler Technologies uses its resources, domain expertise, and passion for the public sector to deliver software solutions that prioritize public safety agencies’ experience. By offering software solutions for CAD, records, mobility, and more, Tyler public safety partners with agencies to foster trust with citizens and create safer communities.

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