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members
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4,000+
FCC license applications processed & submitted annually
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37,015
students trained in FY 2021 & 2022
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Join Us for Nexus: The 9‑1‑1 Experience Re‑imagined

November 2-3, 2020 | Arlington, VA

Experience the emergency communications center of the future from the moment a 9-1-1 call comes in. Nexus uses real-life scenarios to focus on the communications between 9-1-1 professionals and the citizens and responders they serve.

Take the Stage in Nashville: APCO 2023 Call for Speakers is Open

You could be the next big thing! Submit an application to be considered for a one-hour presentation within the APCO 2023 professional development program. If selected, speakers receive one complimentary full conference registration.

PSC Magazine

The November/December 2022 issue of PSC magazine is now available online.

APCO’s bi-monthly magazine is the authoritative source of information on public safety communications worldwide. Articles include:

  • Overloaded: APCO standards help ECCs prepare for operational overload
  • Mix, Match, Train: Public safety training is more effective as interdisciplinary exercises.
  • Shock to the System: How the Butler County Sheriff’s Office Emergency Communications Section recovered from the technical impact of a cyberattack.

Cyber Tip of the Week, Week 4: Phishing

In honor of October being cybersecurity awareness month, we have created short videos with cybersecurity tips and useful info. This week we talk about detecting phishing attempts using the SLAM method.

Upcoming Webinars – Free to Members; Worth 1 CDE

Training, Retaining, and Creating an Emergency Comm Center Dream Team
November 8, 2022 | 1:00 p.m. – 2:00 p.m.
Sponsored by Vector Solutions

Having an APCO membership has provided our staff with key membership benefits, including the excellent networking opportunities, such as attending APCO conferences and access to PSConnect, and offering direct access to high-quality training and career advancement opportunities provided through the APCO Institute.


Grayson Gusa, RPL
Training Supervisor, Davie County 911 Communications | APCO Member since 2003

Keeping You Up to Date

APCO is your source for public safety communications news that affects you, your job and your community.

Silent Key: Sammye Foster Cotton
Sammye Foster Cotton of Wills Point, Texas, passed way Nov. 16 at the age of 43 after a battle with ALS. Cotton was Garland (Texas) Police Department Communications Manager and an APCO member who previously worked for McKinney (Texas) Police Department and the Commerce (Texas) Police Department. She worked as treasurer of the Municipal Emergency Communications District Association and was active in the Texas chapter by serving on the state conference committee for several years. Cotton was also a member of the National Emergency Number Association and held certifications as an emergency number professional from the center manager certification program….
November 21, 2022

APCO Announces Final Approval and Publication of Revised and Redesignated American National Standard on Wireless 9-1-1 Deployment and Management of Effective Practices Guide

APCO received final approval from the American National Standard Institute (ANSI) for publication of the APCO ANS 1.103.3-2022 Wireless 9-1-1 Deployment and Management of Effective Practices Guide on November 7, 2022.

November 17, 2022

APCO Announces Final Approval of American National Standard on Detecting Early Warning Symptoms of Stress in Public Safety Telecommunicators

APCO received final approval from the American National Standard Institute (ANSI) for publication of a new standard titled APCO ANS 3.111.1-2022 Detecting Early Warning Symptoms of Stress in Public Safety Telecommunicators on November 7, 2022.

November 17, 2022

Silent Key: James Robert “Jimmy” Scanlon

Hopkins (Minnesota) Fire Department Assistant Chief and APCO member James “Jimmy” Scanlon died November 4 after going into cardiac arrest the day before. He was 38. Scanlon responded to a fire call for Hopkins Fire Department on the evening of November 2. Scanlon served the Hopkins Fire Department as a firefighter from 2008 to the present, and he has served as assistant chief since 2019. “Jimmy was known for his superior knowledge of IT, commitment to the city and willingness to help out however he could. He will be deeply missed,” said Hopkins Fire Department Chief Dale Specken. “Our condolences…

November 9, 2022

Attendees Imagine the Future of 9-1-1 at APCO Nexus

APCO’s NG9-1-1 focused event Nexus was held live for the first time on November 2 and 3 in Arlington, VA.  The event spanned two days, covering five real-life scenarios and how the 9-1-1 response could have been impacted by NG9-1-1 technologies. Coupled with these interactive panels was the 360 Experience, where our sponsors demo-ed the technological solutions discussed in each scenario.

November 3, 2022

APCO Files a Project Initiation and Seeks Working Group Members to Revise the American National Standard Minimum Training Standard for Public Safety Telecommunicator

APCO has filed a Project Initiation with ANSI and has issued a call for participation for working group members to participate in the revision of the APCO ANS Minimum Training Standards for Public Safety Telecommunicators.

November 3, 2022

Thank You to Our Partners

Corporate Partner Spotlight

Launched in 1996, OnStar is a wholly owned subsidiary of GM Holdings LLC (“GM”) and offers emergency, security and navigation services in Chevrolet, Buick, GMC and Cadillac models. OnStar offers a range of safety and security services such as Automatic Crash Response, Emergency Services and Stolen Vehicle Assistance.


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