Respond & Save

Southwest (Texas) Regional Communications Center Deputy Director Jennifer Garner, 46, of Waxahachie died Tuesday. Garner had served as Texas APCO secretary. She suffered from cancer. According to SWCC, Garner began her career in public safety communications in 2008 with the College Station Police Department. She took on her post as SWCC deputy director in 2017. SWCC reported that Garner helped plan the Texas Public Safety Conference. Garner advocated on behalf of the industry and favored introducing civilian norms into communications centers. Service details are pending.

Alexandria, VA – University of Nebraska Police has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment. “Training is paramount to the success of emergency communications center operations,” said APCO International President Angela Batey. “Aligning public safety telecommunicator training to…

Alexandria, VA – East Central Emergency Network (ECEN) has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment. “Training is paramount to the success of emergency communications center operations,” said APCO International President Angela Batey. “Aligning public safety telecommunicator training…

Alexandria, VA – Denver 911 Communications Center has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment. “Training is paramount to the success of emergency communications center operations,” said APCO International President Angela Batey. “Aligning public safety telecommunicator training to…

Derek K. Poarch, Executive Director and CEO of the Association of Public-Safety Officials (APCO) International, announced to the Board of Directors of APCO today during their quarterly meeting in Daytona Beach, Florida, his intent to depart from the association effective close of business August 9, 2024.

Cities and counties across the United States are reporting staffing shortages within their public safety departments and are looking for solutions. One technology being considered is chatbots — or bots — for non-emergency calls and for assistance during significant events.