APCO International announces the launch of its highly anticipated course, the Fundamentals of Next Generation 9-1-1 (NG9-1-1). The course delves into key concepts critical for success, including interoperability, reliability, redundancy and cybersecurity.
New APCO Course: Learn the Fundamentals of NG9-1-1
October 31 – November 1 | In-person at APCO Headquarters in Daytona Beach, FL | Worth 16 CDEs
APCO’s newest course, “Fundamentals of Next Generation 9-1-1 (NG9-1-1),” explores how next-generation technologies enhance ECC operations by addressing key concepts including interoperability, reliability, redundancy and cybersecurity. It’s a vital resource for ECC leadership, technology planners and those preparing for the future of public safety communications. Register now to delve into NG9-1-1 and its transformative potential in emergency communication.

New Dates in October! Two Part In-Person Cybersecurity Series
A specialized three-day, two-course training series is coming to Daytona Beach, Florida, at APCO headquarters. The courses are Cybersecurity Fundamentals for the ECC (October 24) and Intermediate Cybersecurity Principles for the ECC (October 25-26). Students must successfully complete the Cybersecurity Fundamentals course before taking the intermediate course.

July/August 2023 PSC Magazine
The latest edition of PSC magazine is out. Key articles include:
- Evaluating Evacuations
- Worst-Case: Preparing for active shooter scenarios in the ECC
- Network Effect: Combining radio network and security operations
PSC magazine, in either print and digital form, is a benefit of APCO membership.

AFC Accepting 4.9 GHz Applications
The FCC has lifted the 4.9 GHz licensing freeze for “certain” incumbents and APCO can now process your application at minimal cost.


I’ve had the privilege to serve as a volunteer in several capacities with APCO including sitting on committees and task forces and chairing committees. Serving in these roles over the last 16+ years has changed me personally and professionally. I have gained knowledge, confidence, leadership skills and public speaking skills. … It has absolutely changed me and made me a better person and employee.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
APCO Seeks Volunteers for Revision of Standard for TTY/TDD Use in ECCs
APCO International is seeking volunteers to assist with the revision and redesignation of the standard titled ANS APCO/NENA Standard for TTY/TDD Use in the Emergency Communications Center (ECC).
APCO Seeks Volunteers for Revision of Standard for TERT Deployment
APCO International is seeking volunteers to assist with the revision and redesignation of the standard titled ANS APCO/NENA Standard for Telecommunicator Emergency Response Taskforce (TERT) Deployment.
Teammates-in-Action: Corina Hunt, Guildford Metro 911
On 6/26/2023, in her first year at Guilford Metro 911, ECS Corina Hunt exhibited extraordinary courage, composure, and leadership during a critical emergency call. Her actions played a pivotal role in potentially saving a life.
Thank You to Our Partners
Corporate Partner Spotlight
L3Harris Public Safety and Professional Communications is a leading supplier of communications systems and equipment for public safety, federal, utility, commercial and transportation markets. The business has more than 80 years of experience in public safety and professional communications and supports more than 500 systems around the world.