Resources on Staffing Shortages
We see it in the news, in discussions on PSConnect and in talking with members — emergency communications centers (ECCs) being short staffed is a growing issue in the industry. Watch the first webinar in our staffing series “Improving Staffing for ECCs: How to Measure Your Staffing Needs” and view other resources that can help ECCs identify the causes of and address staffing shortages.

Learn How to Protect Your ECC at APCO 2022
Cybersecurity Fundamentals Course Offered Pre-Conference in Anaheim
Do you know the signs that your comm center is under a cyber attack? Are you familiar with brute-force hacking or website drive-by? Learn about these threats and more at the live pre-conference course Cybersecurity Fundamentals for the ECC at APCO 2022 in Anaheim, CA, on Saturday, August 6. You do not have to be registered for the conference to attend this course.

PSC Magazine
The July/August 2022 issue of PSC magazine is now available online.
APCO’s bi-monthly magazine is the authoritative source of information on public safety communications worldwide. This month’s topic is the public safety telecommunicator, as a person and as an employee. Articles include:
- Anaheim, Calif., Hosts APCO 2022
- Training Starts With a Plan
- Cultural Keys to ECC Reform


Having an APCO membership has provided our staff with key membership benefits, including the excellent networking opportunities, such as attending APCO conferences and access to PSConnect, and offering direct access to high-quality training and career advancement opportunities provided through the APCO Institute.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
APCO Files a Project Initiation to Revise a Standard for the Establishment of a Quality Assurance and Quality Improvement Program for Emergency Communication Centers
Durham Emergency Communications Center Receives APCO Agency Training Program Certification
Durham Emergency Communications Center, NC, has received Agency Training Program Certification, a Project 33® Initiative, from APCO.
Announcement
Young Professional Spotlight: Elizabeth Ulmer, Lincoln Emergency Communications Center
Fellow members of her center describe Elizabeth as exemplifying “excellence and self-initiative in the workplace.”
Thank You to Our Partners
Corporate Partner Spotlight
Eventide Inc. develops, markets and supports the NexLog DX-Series Communications Recording Solutions. NexLog systems are the most reliable and comprehensive mission-critical recording systems. Eventide is 100% USA based, and tour NexLog product is designed, developed and supported in the USA.