Communications Operators Dillan Sutton, Krysten Keeney, Brittany Stroud, and Justin Davis handled an incident that escalated quickly and required an extensive amount of teamwork.
APCO Is Launching a Grassroots Advocacy Campaign and Needs Your Support.
For several years, APCO has sought to correct the federal classification of 9-1-1 professionals by reclassifying them as Protective Service Occupations as opposed to Office and Administrative Support Occupations. Now, momentum is building in the House for a simple legislative fix with the reintroduction of the 9-1-1 SAVES Act (H.R. 6319). APCO is seeking the assistance of its members and others. We’re asking you to TAKE ACTION – Ask your U.S. Representatives to co-sponsor the 9-1-1 SAVES Act.

APCO’s 9-1-1 Wellness Summit Open for Registration
Gain valuable insights into stress and trauma management at the 9-1-1 Wellness Summit. Learn how these factors impact you and your team while acquiring practical tools to maintain optimal well-being. Enroll today and unlock the key to personal and team health.

November/December 2023 PSC Magazine
The latest edition of PSC magazine is out. Key articles include:
- Back on Track: Responding to derailments
- Refuge From Disorder: The realities of evacuation in response to civil disturbances
- Death Wish: How PSTs can recognize and respond when criminal subjects want police to end their life.
PSC magazine, in either print or digital form, is a benefit of APCO membership.

Share Your Brilliance at APCO 2024
APCO International is seeking thought leaders and industry experts in emergency communications to submit session ideas for APCO’s Annual Conference & Expo taking place August 4-7 in Orlando, FL.

APCO’s Career Center—Connecting Talent With Opportunity
Post your job openings in APCO’s Career Center and connect with thousands of qualified applicants in public safety communications. APCO members get a discount on job postings.


I think the best part was just being around a huge group of folks in 9-1-1 that weren’t working. I have never had a chance to just sit and talk shop without being in my dispatch center.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
CISA, NSA, FBI, and MS-ISAC Publish Phishing Guidance Document
CISA, NSA, FBI, and MS-ISAC released a joint guide to outline phishing techniques malicious actors commonly use and to provide guidance for both ECC Network Defenders and ECC Software Manufacturers.
APCO Seeks Volunteers for Revision of Standard
APCO has extended the call for participation regarding the revision of the ANS APCO/NENA Standard for TTY/TDD Use in the Emergency Communications Center until November 22, 2023.
Motorola Solutions Foundation Awards $60,000 Grant to APCO International for Professional Development Scholarships
Motorola Solutions Foundation, the charitable arm of Motorola Solutions, recently awarded a $60,000 grant to APCO International. Administered through APCO’s for an initiative that makes funds available to emergency communications professionals for education, training and professional development programs.
Thank You to Our Partners
Corporate Partner Spotlight
Verizon is a global leader in delivering innovative communications and technology solutions that improve the way our customers live, work, learn and play. Founded in 2000, the company operates America’s most reliable wireless network and the nation’s premier all-fiber network. Our mission in Public Sector: Enable governments through best-in-class networks, solutions, and customer experience to effectively serve their constituents and achieve their missions.