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Important Bulletin: Fiat-Chrysler Automotive UConnect Allows a Vehicle To Be Remotely Controlled
IMPORTANT BULLETIN APCO International has received a Vulnerability Note as a member of the Department of Homeland Security (DHS)- National Coordinating Center for Communications (NCC) Communications Information Sharing & Analysis Center (COMM-ISAC).  As this vulnerability could impact our membership, APCO is sharing the following information...
Silent Key: Lloyd Fayling
APCO Senior Member Lloyd Fayling died suddenly last evening, July 26, in an apparent reaction to wasp or bee stings while at home. His accidental death brings to an abrupt close an illustrious career in public safety, which began in 1964 as a patrol officer...
APCO Announces Approval of Telecommunicator Emergency Response Taskforce (TERT) Deployment Standard
Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on July 14, 2015 for an American National Standard (ANS) that identifies deployment requirements for telecommunicator emergency response teams. The revision and re-designation process occurs...
APCO Announces Approval of Minimum Training for Public Safety Telecommunicators Standard
Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on July 14, 2015 for an American National Standard (ANS) that identifies minimum training for public safety telecommunicators. The revision and re-designation process occurs every...

June 19, 2015
New Publishing Partner for Public Safety Communications Magazine

After a national search spanning several months, APCO International is pleased to welcome Naylor Association Solutions as its new partner in publishing the print and digital editions of Public Safety Communications and related e-newsletters and websites. Read more.

June 5, 2015
APCO Convenes Experts to Advance Security of Public Safety Apps

On June 2, APCO International hosted a workshop in cooperation with the U.S. Department of Commerce and Public Safety Communications Research Program (PSCR). The workshop was a joint effort of APCO and staff from the National Institute of Standards and Technology (NIST) to address data security issues for mobile applications designed to serve public safety. Public safety professionals, app developers, security experts, and others gathered to consider various use cases, identify the data that would assist response, and apply security concepts to evaluate risks if the data was compromised. Read more.

May 29, 2015
Upcoming Webinar: Bullying in the Workplace 

Wednesday, June 24, 2015  |  2 p.m. - 3:30 p.m. ET

This webinar will focus on the prevention of bullying in our communication centers. Workplace bullying has become an epidemic and the government is stepping in to put a stop to it by introducing the Healthy Workplace Bill.During this webinar we will discuss:
  • How to identify workplace bullying in your agency
  • The costs associated with bullying in the workplace
  • The myth “bullying is not happening in my agency"
  • What is in the Healthy Workplace Bill
  • Tools to help eliminate workplace bullying
Register Now

May 8, 2015
APCO Seeks Task Force Participants


APCO International has created a new 4.9 GHz Task Force to provide the association with research on public safety’s use of the 4.9 GHz band.

This Task Force will operate from June 1, 2015 through August 31, 2015 and will be producing a White Paper outlining both current use cases and potential future uses of 4.9 GHz intended for submission to the FCC. The Task Force work product will also be used to promote expanding public safety’s utilization of the spectrum.

Those interested in serving on a newly-created 4.9 GHz Task Force should go to www.apcointl.org/CommitteeSignUp. Sign up and verify contact information if prompted. Click the “sign up” link beside the Task Force name. You will receive a confirmation email if you are successful in your submission. If you have any problems email This email address is being protected from spambots. You need JavaScript enabled to view it..

The sign up period for this new Task Force will close on May 22, 2015.

Join the PSConnect Radio Spectrum Technology E-community

APCO International continues to be involved in activities with the Federal Communications Commission that support public safety communications. In some instances, the timeline allowed for review and response to FCC activities is relatively short. In order to provide an expedient method to notify those members interested in providing feedback, as well as to improve your ability to quickly provide feedback on these critical issues, APCO has developed a new process for support of this mission.

APCO international will now post FCC frequency-related requests for information that is of importance to APCO and that may be of interest to our members on the PSConnect Radio Spectrum Technology e-community. Those members who are interested in participating and providing feedback on FCC frequency-related matters should sign up for this group. To join, click here; login and verify your information if prompted; click the Join Community button and indicate your subscription preference.

April 24, 2015
APCO Seeks Workgroup Members to revise a Standard for Public Safety Answering Point (PSAP) Service Criteria Rating Scale

APCO / NENA ANS 1.102.2-2010 is intended to assist Public Safety Answering Points (PSAP) Managers and their governing authorities to identify their current level of service capability. More

April 24, 2015
Upcoming Webinar: Telecommunicator's Role as a SWAT Tactical Dispatcher
Thursday, May 20, 2015 | 2 p.m. ET

In this webinar, we will explore some of the questions you may have, such as:

- What makes a tactical dispatcher different from a "regular dispatcher?
- How can specialized training make a difference (and who should receive that training?)
- Does my agency even need tactical dispatchers?
- Does incident command really have anything to do with tactical dispatching or Telecommunicators, or isn't that just for field responders?
- What if we can't afford the time or money to train our people?



April 17, 2015
Happy NPSTW!
This is National Public Safety Telecommunicators Week (NPSTW) and APCO International would like to take this opportunity to say thank you to all calltakers, dispatchers, radio engineers, technicians, trainers, supervisors, managers and directors who ensure 9-1-1 calls are answered quickly and the appropriate response sent. Be sure to check out our blog (npstw.org) dedicated to NPSTW and share your celebrations with us.


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