FCC license applications processed & submitted annually
students trained since 2016

Resources on Staffing Shortages

We see it in the news, in discussions on PSConnect and in talking with members — emergency communications centers (ECCs) being short staffed is a growing issue in the industry. Watch the first webinar in our staffing series  “Improving Staffing for ECCs: How to Measure Your Staffing Needs” and view other resources that can help ECCs identify the causes of and address staffing shortages.

Learn How to Protect Your ECC at APCO 2022

Cybersecurity Fundamentals Course Offered Pre-Conference in Anaheim
Do you know the signs that your comm center is under a cyber attack? Are you familiar with brute-force hacking or website drive-by? Learn about these threats and more at the live pre-conference course Cybersecurity Fundamentals for the ECC at APCO 2022 in Anaheim, CA, on Saturday, August 6.  You do not have to be registered for the conference to attend this course.

PSC Magazine

The July/August 2022 issue of PSC magazine is now available online.

APCO’s bi-monthly magazine is the authoritative source of information on public safety communications worldwide. This month’s topic is the public safety telecommunicator, as a person and as an employee.  Articles include:

  • Anaheim, Calif., Hosts APCO 2022
  • Training Starts With a Plan
  • Cultural Keys to ECC Reform

Having an APCO membership has provided our staff with key membership benefits, including the excellent networking opportunities, such as attending APCO conferences and access to PSConnect, and offering direct access to high-quality training and career advancement opportunities provided through the APCO Institute.

Grayson Gusa, RPL
Training Supervisor, Davie County 911 Communications | APCO Member since 2003

Keeping You Up to Date

APCO is your source for public safety communications news that affects you, your job and your community.

APCO Files a Project Initiation to Revise a Standard for the Establishment of a Quality Assurance and Quality Improvement Program for Emergency Communication Centers
APCO International has filed a Project Initiation with ANSI to revise and redesignate the standard titled APCO/NENA Standard for the Establishment of a Quality Assurance/Quality Improvement (QA/QI) Program for Emergency Communication Centers (ECCs). 
June 30, 2022

Durham Emergency Communications Center Receives APCO Agency Training Program Certification

Durham Emergency Communications Center, NC, has received Agency Training Program Certification, a Project 33® Initiative, from APCO.

June 28, 2022


Young Professional Spotlight: Elizabeth Ulmer, Lincoln Emergency Communications Center

Fellow members of her center describe Elizabeth as exemplifying “excellence and self-initiative in the workplace.” 

May 26, 2022

Thank You to Our Partners

Corporate Partner Spotlight

Eventide Inc. develops, markets and supports the NexLog DX-Series Communications Recording Solutions. NexLog systems are the most reliable and comprehensive mission-critical recording systems. Eventide is 100% USA based, and tour NexLog product is designed, developed and supported in the USA.

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