Join Us for Nexus: The 9‑1‑1 Experience Re‑imagined
November 2-3, 2020 | Arlington, VA
Experience the emergency communications center of the future from the moment a 9-1-1 call comes in. Nexus uses real-life scenarios to focus on the communications between 9-1-1 professionals and the citizens and responders they serve.
Upcoming Webinars – Free to Members; Worth 1 CDE
Getting 9‑1‑1 Emergency Response Right in Challenging Times
September 20, 2022 | 1:00 p.m. – 2:00 p.m.
Sponsored by NICE
Leveraging Automated Dispatch Alerting to Address Workload and Staffing Challenges
October 11, 2022 | 1:00 p.m. – 2:00 p.m.
Sponsored by U.S. Digital Designs
APCO Releases Definitive Guide to Next Generation 9-1-1
Today, the Association of Public-Safety Communications Officials (APCO) International announced the publication of a comprehensive document entitled “APCO International’s Definitive Guide to Next Generation 9-1-1.” The guide takes a forward-looking approach to Next Generation 9-1-1 (NG9-1-1) to address what emergency communications centers (ECCs) and professional staff from telecommunicators to directors need to make informed decisions now and in the future.
Having an APCO membership has provided our staff with key membership benefits, including the excellent networking opportunities, such as attending APCO conferences and access to PSConnect, and offering direct access to high-quality training and career advancement opportunities provided through the APCO Institute.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
Silent Key: John J. Daly
Silent Key: Max Thwaits III
Max Thwaits III, the Essex County (New York) emergency services director, passed away September 19. Watts, of Au Sable Forks, was 40. He was a member of the APCO Atlantic Chapter. A report in the Press-Republican said Thwaits started working for the county in 2007 as a public safety telecommunicator and was promoted to 9-1-1 director. He was named to the emergency services director’s job in 2021, a position he held until his death of heart failure. The newspaper said he was a U.S. Navy veteran and graduate of SUNY Empire State College with a bachelor’s degree in emergency management. Thwaits…
Overcoming Adversity in Public Safety Communications
A global pandemic and one of the tightest job markets in history have left ECCs much like the Continental Army — underfunded, understaffed and facing seemingly overwhelming challenges that threaten their chances for success. It is times like these that call for bold thinking and unwavering leadership.
Press Release
APCO Releases Definitive Guide to Next Generation 9-1-1
The guide takes a forward-looking approach to Next Generation 9-1-1 (NG9-1-1) to address what emergency communications centers (ECCs) and professional staff from telecommunicators to directors need to make informed decisions now and in the future.
Press Release
APCO and NSA Announce Professional Development Partnership at APCO 2022
APCO International has been selected by the National Sheriffs’ Association (NSA) to be the preferred training provider for all of NSA’s public safety communications needs. APCO and NSA announced the professional development partnership, which will begin October 1, 2022, during APCO’s 88th Annual Conference & Expo.
Sponsored Content
How to Make Your NG9-1-1 Solution a Success
Next Generation 9-1-1 (NG9-1-1) is all about saving lives. It is a sea change in technology that protects citizens and first responders. Because NG9-1-1 is composed of many parts that must be integrated and supported as a single solution, it is more complex than past approaches. Lumen’s Jim Carlson addresses some of the common questions about NG9-1-1.
Document
APCO 2022 Annual Report
APCO International has excelled this year in finances, membership and program impact and is building for the future literally. Read about the past year’s highlights in membership, public safety expertise, professional development, products and services, technical assistance and events.
Thank You to Our Partners
Corporate Partner Spotlight
At NGA 911 we are on a mission to make 9-1-1 communication easier. We do that with secure, cloud-based NG9-1-1 technology. With NGA 911, you get accurate call routing, the highest possible fault tolerance and stability, and enhanced data for more effective and faster emergency response.
