New! 9-1-1 Staffing Crisis Summit
May 17-18, 2023 | Herndon, VA
Join public safety professionals, state and local government leaders and innovative companies from the private sector to explore ways to improve retention, innovate recruiting, streamline the hiring process, implement creative staffing strategies and build a culture of excellence.
May/June 2023 PSC Magazine
The latest edition of PSC magazine is out. Key articles include:
- Why We Leave 9-1-1
- How 9-1-1 Changes You
- Physical Fitness
- Trauma Transference
PSC magazine, in either print and digital form, is a benefit of APCO membership.
Webinar: The State of 9‑1‑1 Staff Performance and Retention
May 24, 2023 | 1:00 – 2:00 PM ET
Worth 1 CDE. Free for APCO members
Is your 9-1-1 center struggling with staff performance and retention? You’re not alone. Issues like these are putting a strain on 9-1-1 centers everywhere, and there are many contributing factors. NICE’s recent benchmark study on the current State of 9-1-1 Staff Performance and Retention pulls back the covers to examine why 9-1-1 telecommunicators are leaving and best practices you can put into practice to close the revolving door to do more with less.
Register Now for APCO 2023
Join us in Nashville, Tennessee, at APCO 2023, the premier event for public safety communications officials! Earn CDEs at educational sessions, get involved at committee and association meetings, and enjoy seeing old friends and meeting new ones at our special events. You will also have the opportunity to meet with vendors during our two full days of exhibits.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
APCO International Announces 2023 Award Winners
APCO Statement on FCC Nominations
President Biden announced the nomination of Anna Gomez to serve as Commissioner of the Federal Communications Commission (FCC), and the renominations of current Commissioners Carr and Starks.
First Staffing Crisis Event Examines Proven Approaches to Staffing, Retention and Culture
On May 17-18 more than 250 attendees from public safety communications gathered for the first-ever 9-1-1 Staffing Crisis Summit in Herndon, VA. Sessions varied in topic from an overview of the staffing situation in the U.S. to more specific recruitment and retention strategies from ECCs across the country.
Silent Key: Mary Katherine Messamore
APCO Life Member Mary Katherine Messamore of Marion, Kansas, passed away May 10 at the age of 75. She worked for improvements to the state and national association as well as the public safety communications industry until her retirement in 2011.
Young Professional Spotlight: Jennifer Savely, Kenai Police Department
Jennifer Savely is a dispatcher for the Kenai Police Department in Alaska. Jennifer has always been interested in dispatch, and when the opportunity presented itself, the Alaskan native didn’t hesitate to apply. Jennifer’s interest in public safety was cultivated at a young age. “Growing up in my household, it was not uncommon for us to have a police scanner on. Just as background noise, and I always found it intriguing. I loved the excitement and wanted to be the voice behind the radio.” Acting on that interest, Jennifer joined the Kenai Police Department. “I had no previous experience, so I…
Why We Leave 9-1-1
Thank You to Our Partners
Corporate Partner Spotlight
Verizon is a global leader in delivering innovative communications and technology solutions that improve the way our customers live, work, learn and play. Founded in 2000, the company operates America’s most reliable wireless network and the nation’s premier all-fiber network. Our mission in Public Sector: Enable governments through best-in-class networks, solutions, and customer experience to effectively serve their constituents and achieve their missions.