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Sleep Quality Scientific Research Study Results: PST Fatigue Is Common, Measurable and Preventable
Dispatcher fatigue is a pressing issue but not an inevitable one. The conditions that contribute to fatigue are common, identifiable and largely unaddressed. Fortunately, agencies have access to practical, evidence-based solutions today. From validated screening tools and fatigue risk management programs to effective rest policies and schedule design, the most powerful interventions are organizational in nature and within every agency’s reach.
New Affinity Program with Vasana AI‑powered Behavioral Health and Performance Platform
APCO members receive access to proprietary features, specifically designed to support emergency communications professionals. To learn more and take advantage of this AI‑powered behavioral health and performance platform:
Eye Movement Desensitization and Reprocessing (EMDR) for 9-1-1 Professionals
APCO International, EMDRIA and NENA Partner on New EMDR Course Targeting Public Safety Communications Professionals
In 2026, APCO International partnered with the EMDR International Association (EMDRIA) and NENA to develop a course for EMDR therapists specifically focused on 9-1-1 professionals. EMDRIA is a professional association that promotes, fosters and preserves the highest standard of excellence and integrity in Eye Movement Desensitization and Reprocessing (EMDR) therapy.
What is EMDR Therapy?
Eye Movement Desensitization and Reprocessing (EMDR) is an extensively researched, proven therapy designed to help people recover from trauma and PTSD.
How does EMDR work?
EMDR uses guided “bilateral stimulation”—such as side-to-side eye movements—to help the brain safely reprocess traumatic memories, reducing their emotional intensity and vividness.
What does EMDR treat?
Beyond trauma, research shows EMDR is highly effective for anxiety, depression, OCD, chronic pain, and addiction.
Trusted worldwide
EMDR is recognized as an effective treatment by top global health organizations, including the World Health Organization (WHO), the American Psychological Association (APA), and the U.S. Department of Veterans Affairs.
To learn more, read CDE #77094 “Helping the Helpers” from the May/June issue of APCO’s PSC magazine.
Find an EMDR Therapist Trained for 9-1-1 Professionals
To find a therapist in your area trained for 9-1-1 professionals:
- Visit https://www.emdria.org/find-an-emdr-therapist/
- On the right side of the page, search by location and distance.
- On the left side of the resulting page, find “Informed Care Courses” and select “911 Professionals”
