News & Publications

John J. Daly, 66, whose life was dedicated to public safety in Collier County, Florida, passed away August 22 at a Cape Cod, Massachusetts, hospital after a long battle with Pancreatic cancer. Starting in 1980, Daly was a 9-1-1 communications supervisor with the Collier County Sheriff’s Department. During the 1980s he was also an EMT with Collier County EMS. In 1989, he joined the City of Naples Police Department as communications manager until 1994 when the Collier County commissioners made the decision to build a countywide public safety radio system for all agencies. Daly successfully led that endeavor until his…

Max Thwaits III, the Essex County (New York) emergency services director, passed away September 19. Watts, of Au Sable Forks, was 40. He was a member of the APCO Atlantic Chapter. A report in the Press-Republican said Thwaits started working for the county in 2007 as a public safety telecommunicator and was promoted to 9-1-1 director. He was named to the emergency services director’s job in 2021, a position he held until his death of heart failure. The newspaper said he was a U.S. Navy veteran and graduate of SUNY Empire State College with a bachelor’s degree in emergency management. Thwaits…

A global pandemic and one of the tightest job markets in history have left ECCs much like the Continental Army — underfunded, understaffed and facing seemingly overwhelming challenges that threaten their chances for success. It is times like these that call for bold thinking and unwavering leadership.

APCO announces the recipients of its prestigious 2022 Public Safety Communications Leadership in Policy Awards, who will be honored during APCO’s annual Public Safety Communications Leadership Dinner in Arlington, VA, on November 2, 2022.

APCO International is seeking comments for the candidate American National Standard (ANS) for Detecting Early Warning Symptoms of Stress in the Public Safety Telecommunicator.

APCO International is seeking comments for the candidate American National Standard (ANS) for the revision of Wireless 9-1-1 Deployment and Management Effective Practices Guide.