PSC Magazine

PSC, APCO’s bi-monthly magazine is the authoritative source of information on public safety communications worldwide. Articles cover the range of communication center operations, regulatory issues, new and existing technology and products, and much more.

PSC magazine, in either print and digital form, is a benefit of APCO membership.

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The Latest APCO News

Recent APCO press releases and public announcements.

Media Contact

Meghan Architect
[email protected]
(571) 312-4400

Silent Key: Crystal Gail Vincent
APCO member and Polk County (Georgia) E-911 Director Crystal Gail Vincent, 46, of Cedartown, passed away January 28 after an extended illness. Vincent had worked with Polk County 911 for over 26 years and has served as director since June 2017. During her time with Polk County E-911, she assisted thousands of individuals in times of crisis, served as a mentor to many public safety telecommunicators and was always willing to help others in need. Polk County issued a statement on its Facebook page saying Vincent recently played an instrumental role in upgrading the county’s public safety communications system. “She…
February 2, 2023

Silent Key: Jennifer Garner

Southwest (Texas) Regional Communications Center Deputy Director Jennifer Garner, 46, of Waxahachie died Tuesday. Garner had served as Texas APCO secretary. She suffered from cancer. According to SWCC, Garner began her career in public safety communications in 2008 with the College Station Police Department. She took on her post as SWCC deputy director in 2017. SWCC reported that Garner helped plan the Texas Public Safety Conference. Garner advocated on behalf of the industry and favored introducing civilian norms into communications centers. Service details are pending.

January 19, 2023

University of Nebraska Police Receives APCO Agency Training Program Certification

Alexandria, VA – University of Nebraska Police has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment. “Training is paramount to the success of emergency communications center operations,” said APCO International President Angela Batey. “Aligning public safety telecommunicator training to…

January 19, 2023

East Central Emergency Network Receives APCO Agency Training Program Certification

Alexandria, VA – East Central Emergency Network (ECEN) has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment. “Training is paramount to the success of emergency communications center operations,” said APCO International President Angela Batey. “Aligning public safety telecommunicator training…

January 19, 2023

Denver 911 Communications Center Receives APCO Agency Training Program Certification

Alexandria, VA – Denver 911 Communications Center has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International. Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment. “Training is paramount to the success of emergency communications center operations,” said APCO International President Angela Batey. “Aligning public safety telecommunicator training to…

January 19, 2023

APCO International Executive Director/CEO Announces Departure

Derek K. Poarch, Executive Director and CEO of the Association of Public-Safety Officials (APCO) International, announced to the Board of Directors of APCO today during their quarterly meeting in Daytona Beach, Florida, his intent to depart from the association effective close of business August 9, 2024.

January 14, 2023

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