Supporting You, Your Comm Center and the Profession

APCO is dedicated to meeting the needs of our members and the public safety communications profession through a range of professional services. These services are available to all emergency communications centers, with many offering discounts to APCO members.

Learn the Benefits of APCO IntelliComm Criteria-Based Guidecard Software

A cognitive, criteria-based guidecard system designed for the future of emergency communications, APCO IntelliComm®, supported by IBM Watson Analytics, is an electronic configurable guidecard software revolutionizing how emergency communications centers answer their community’s calls for help. Optimized QA, advanced analytics, and easy navigation between EMD, fire service and law enforcement are just a few reasons many emergency communications centers are making the switch.


APCO International is dedicated to ensuring public safety communications has a role in the development of standards that affect our industry.


APCO International has collaborated with IBM in the development of APCO IntelliComm® – a cognitive, criteria-based guidecard system designed for the 21st century public safety telecommunicator.


APCO Guidecards improve your agency’s call taking and dispatching by providing rapid and consistent instructions customized to meet your agency’s needs and resources.

Radio Frequency Management

AFC is APCO’s spectrum management arm, providing comprehensive radio frequency coordination for public safety agencies.

Consulting & Operations Review

APCO Consulting Services (ACS) delivers insights to ECCs and organizations looking to improve their operations, organization and technological capabilities.

Agency Training Program Certification

APCO’s Agency Training Program Certification, an initiative of Project 33®, provides a way for public safety agencies to certify that their training programs meet APCO American National Standards (ANS).

Staffing & Retention

APCO Project RETAINS provides managers with tools and strategies to increase the effectiveness of their own management practices, improving staffing, retention and employee satisfaction.

Career Services

APCO’s career services provide an unmatched opportunity for job seekers and employers in the public safety communications to connect.