Earn Free CDEs With PSC Magazine Articles and Exams

Each issue of PSC magazine contains two continuing dispatch education (CDE) articles. Read the article and take the accompanying exam, available in the magazine and online, to earn continuing education credit. Unless indicated otherwise, each article and exam is worth one CDE.

Please note: Dated materials or information are current, applicable and relevant only as of the date of their issue and should not be relied upon as being current after that date. Nor is any of this information intended to serve as agency guidelines. As always, APCO advises you to follow your agency’s policies and procedures.

CDE #61711 How to Climb the Ladder

If you want to get promoted, you need to make yourself promotable by displaying the skills you have for the job you desire. If the manager in your emergency communications center (ECC) can’t see your skills and abilities, how will they know you are the best person for the job? To win a promotion you must make yourself stand out by becoming a leader — either formally or informally.

Leadership, professional development and focus on goals are among the keys to successful promotion in public safety communications.

CDE #61712: Benefits & Expectations of the CPE Program

I have worked in the emergency communications field for 19 years and can say from experience that public safety communications professionals can move
up no matter how long you have been a telecommunicator, whether you have worked in the field for two years or 19 years, for a local police department or for a large or consolidated emergency communications center (ECC).

Certified Public-Safety Executive courses broaden participants’ outlook and their connections.

Using CDE Articles for Recertification

To receive a complimentary certificate of completion.
Take the CDE exam online. Go to http://apco.remote-learner.net/login/index.php to create your username and password. Enter “CDE article” in the search box, and click on “Public Safety Communications Magazine Article Exams,” then click on ”enroll me” and choose the name of the CDE to begin the exam. Upon successful completion of the exam, a certificate of achievement will be available for download/printing.

To use the CDE articles for credit toward APCO recertification(s)
Each CDE article is equal to one credit hour of continuing education

  1. Study the CDE article in this issue.
  2. Answer the test questions online or on the quiz page from the magazine article. (Photocopies are not required.)
  3. Add/upload your CDE article information and certificate of achievement in the “My Classes Taken” section of APCO’s Training Central.

To use the CDE articles for anything other than APCO recertifications and get a printed copy of the certificate:

  1. Answer the test questions. Photocopies are acceptable, but please don’t enlarge them.
  2. Fill out the ordering information below and mail with the completed exam to:
    APCO Institute
    351 N. Williamson Blvd.
    Daytona Beach, FL 32114
  3. Include payment of $15.