Industry-Leading Training Developed by Industry Leaders

The APCO Institute is overseen, managed and operated by industry experts with years of experience. Through our members, we stay current with industry issues and standards. Their needs and concerns drive the activity of APCO Institute.

Apply to be an APCO Adjunct Instructor

Are you a dynamic, seasoned emergency communications professional with an excellent understanding of emergency communications subject matter and exceptional professionalism? We are seeking qualified individuals to join the APCO Adjunct Instructor Corps. Adjuncts must be available to teach virtually, online and in person. This is a great opportunity to share your knowledge and expertise with the public safety community.

Earn CDEs Quickly in the APCO Virtual Classroom

With live, interactive online courses, the APCO Virtual Classroom provides you with all the benefits of in-person training from the convenience of your desk. Led by APCO-certified adjunct instructors in real-time, all virtual classroom courses provide you with the opportunity to interact with other emergency communications professionals while learning the most up-to-date information on public safety topics, including Crisis Negotiations, Fire Service Communications, Tactical Dispatch and more.

APCO’s New DICE Workshop Helps ECCs Become Healthier Organizations

APCO’s new Diversity, Inclusion, Civility and Equity (DICE) Workshop is an intensive, participatory three-day workshop designed to help emergency communications center staff foster healthy workplaces where employees feel valued as their true selves.

Mandatory Update for Communications Training Officer Certification

Time is running out for those with a Communications Training Officer (CTO) 5 certification to complete the mandatory CTO 6th Edition Update course. Registration is free for the update courses for students and instructors. There are several course dates available; the last course scheduled begins on December 28, 2022. For more information, visit:

3 Reasons to Take Courses From the APCO Institute

  • As part of APCO International, the APCO Institute is uniquely positioned to offer highly specialized training and resources on foundational, current and emerging topics that public safety telecommunications professionals need to know.
  • APCO’s leadership role in public safety communications worldwide means that our training programs and resources reflect the pressing issues that affect emergency communications centers (ECCs) of all sizes and that they meet the needs of our more than 36,000 members.
  • As a non-profit entity, the Institute offers exceptional and affordable training opportunities to public safety agencies and practitioners, regardless of their financial resources.

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Manage Your Training Records Online

APCO’s Training Central is an online resource that stores all of your CDE and recertification information in one place for easy viewing and retrieval.


Find out what you need to do and how to do it for disciplines requiring recertification.

Leadership Programs

Reach your career goal in your public safety communications field by joining other emergency communications professionals in an APCO leadership program.