Today at the World Police Summit, APCO International signed a partnership agreement with Dubai Police Headquarters to collaborate on advancing the agency’s role as a respected leader in the public safety communications industry.
Upcoming Webinars
ECC Leadership & AI: Smarter Decision-Making for a Stronger 9-1-1 Center
May 15, 2025 | 1:00 p.m.
Free for members; $59 for non-members | Worth 1 CDE
Join AI industry research experts and Eventide Communications as we cut through the buzz and explore how AI is already making a difference in emergency communications.
Come Early to APCO 2025 for Pre-Conference Courses!
Registration is open for two courses being held July 25-26 in Baltimore, Maryland, before APCO 2025 opens.
- Disaster Operations and the Communications Center, 2nd Ed.
- Staffing and Retention for the ECC, 2nd Ed.
Each is worth 16 CDEs so add one of these courses to the professional development opportunities during conference to meet your annual requirements.
PSC May/June 2025 Issue Is Online
PSC, APCO’s bi-monthly magazine, is a membership benefit and the authoritative source of information on public safety communications worldwide. This issue includes features on:
- Emotional Rescue
- Full House
- 9-1-1 Goes to School
Seeking Leaders for CPE Class 19
Take your leadership to the next-level with the Certified Public-Safety Executive (CPE) Program. Designed for emergency communications managers, supervisors, agency executives, and other leaders, the CPE Program enhances leadership skills and prepares participants to shape the future of emergency communications. Don’t miss your chance to join this elite group of graduates — apply by May 15 for the program that starts in July.
Being an APCO member has added immeasurable value to my professional and personal growth. As a member, you have access to top-notch resources, industry expertise and the opportunity to join a networking powerhouse.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
APCO Seeks Working Group Members for the Revision of a Technical Standard
APCO International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise APCO American National Standard (ANS) 2.101.3-2021 Alarm Monitoring Company to Emergency Communications Center (ECC) Computer – Aided Dispatch (CAD) Automated Secure Alarm Protocol (ASAP).
APCO Seeks Working Group Members to Create a New Candidate Standard for Peer Support
APCO International has issued a call for participation for working group members to participate in the creation of a candidate standard titled Core Competencies and Minimum Training Standards for Peer Critical Incident (or Crisis) Support Team.
APCO Seeks Working Group Members for the Revision of an Operational Standard
Alexandria, VA – APCO International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise APCO American National Standard (ANS) Best Practices for ECCs When Processing Vehicle Telematics Calls from Telematics Service Providers. This revision seeks to identify best practices and operational requirements for ECCs to receive and process vehicle-initiated telematics […]
Thank You to Our Partners
Corporate Partner Spotlight
Launched in 1996, OnStar is a wholly owned subsidiary of GM Holdings LLC (“GM”) and offers emergency, security and navigation services in Chevrolet, Buick, GMC and Cadillac models. OnStar offers a range of safety and security services such as Automatic Crash Response, Emergency Services and Stolen Vehicle Assistance.
