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Upcoming Webinars

Closing the Gap in Emergency Response Time: Everbridge and RapidSOS
NEW DATE! June 2, 2022 | 1:00 – 2:00 p.m. ET Free for members | $59 for non-members
Sponsored by Everbridge

In this webinar, learn how Everbridge 911 Connect, a RapidSOS Ready™ solution, provides public safety alerting authorities and ECC dispatchers with localized incident-specific information about the caller without the need for additional screens or hardware. Worth 1 CDE.

APCO 2022 Registration Is Open

Register now for APCO 2022, the premier event for public safety communications officials, from frontline telecommunicators to comm center managers to public safety communications equipment and services vendors.

PSC Magazine

The May/June 2022 issue of PSC magazine is now available online.

APCO’s bi-monthly magazine is the authoritative source of information on public safety communications worldwide. This month’s topic is the public safety telecommunicator, as a person and as an employee.  Articles include:

  • Recruiting Quality Public Safety Telecommunicators
  • How to Protect Scheduled Time Off
  • Compensation Persuasion

Having an APCO membership has provided our staff with key membership benefits, including the excellent networking opportunities, such as attending APCO conferences and access to PSConnect, and offering direct access to high-quality training and career advancement opportunities provided through the APCO Institute.


Grayson Gusa, RPL
Training Supervisor, Davie County 911 Communications | APCO Member since 2003

Keeping You Up to Date

APCO is your source for public safety communications news that affects you, your job and your community.

Young Professional Spotlight: Elizabeth Ulmer, Lincoln Emergency Communications Center.
Elizabeth Ulmer is the Senior Public Safety Dispatcher for the Lincoln Emergency Communications Center.
May 26, 2022

Project 25: Consensus Standards Embracing Interoperability, Spectrum Efficiency and Cost Economies

By Donald Root Radio has been used to communicate with first responders in one form or another since the 1930s. Initially these communications were one way — telecommunicator to car — using broadcast AM band radio transmitters. In most cases, officers in the field would telephone into dispatch in response to a call for service or to summon additional resources. The onset of World War II saw a number of technological developments, including AM and FM two-way radios in military applications. Following World War II, two-way radio services were introduced into the civilian marketplace, with vehicle mounted radios providing analog…

May 24, 2022

Press Release

APCO Seeks Comments on Candidate American National Standard for Public Safety Telecommunicators When Responding to Calls of Missing, Abducted and/or Sexually Exploited Children

 APCO is seeking comments for this standard in its second public review and comment period ending May 29, 2022.

April 29, 2022

Sponsored Content

Consequences of Doing the Right Thing

When you decided to join the dispatch and 9-1-1 community, the passion you brought into the job was so closely tied to your purpose that you were overflowing with enthusiasm, optimism, and self-confidence.

April 18, 2022

Thank You to Our Partners

Corporate Partner Spotlight

Comtech Safety & Security Technologies designs, develops, and deploys public safety grade 9-1-1 products and services aligned with current and evolving industry standards, federal regulations, and customers’ needs. We are your industry expert in emergency call routing and critical location data delivery and offer end-to-end NG9-1-1 in-house technical capabilities.


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