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Updated Emergency Medical Dispatcher Courses

Introduction to APCO’s Updated Emergency Medical Dispatcher Courses — Launching in January 2020

Beginning January 2020, the APCO Institute will offer updated versions of its Emergency Medical Dispatcher (EMD) 5.4 and Emergency Medical Dispatcher Instructor (EMD Instructor) courses. The curriculum and course content have been rewritten, revised and updated to reflect new information and best practices.

The new courses are titled EMD, 5th Edition, Version 4 and EMD Instructor, 5th Edition, Version 4. They replace the previous versions of the classes – EMD, 5th Edition, Version 3 (EMD 5.3 Edition) and EMD Instructor, 5th Edition, Version 3 (EMD Instructor 5.3 Edition).

Frequently Asked Questions

Why were the EMD courses updated?
APCO Institute staff partnered with public safety communicators who served as volunteer subject matter experts to review and update the EMD and EMD Instructor course content. APCO’s curriculum review process helps ensure that content and curriculum for APCO Institute reflect the latest standards and best practices for the discipline being reviewed.

How do I verify when I became certified in EMD or as an EMD Instructor?
Visit APCO’s Training Central to check your certification and recertification dates to determine what you need to do to update to the new EMD 5.4 Edition.

  1. Log in to Training Central
  2. Click on “My Classes Taken”
  3. Find “EMD Classes” on the page
  4. View “Effective Date,” which is the date you completed the class listed
  5. Use this as your certification date to determine which scenario below applies to you

I became certified in EMD, 5th Edition, Version 3 during 2018 or 2019. What should I do?
If you became certified in EMD 5.3 in 2018 or 2019, you will be required to update to EMD 5.4 Edition during your recertification period. To do so, you must successfully complete APCO’s online EMD 5.4 Edition Recertification/Update Quiz and provide required CDEs for EMD 5.3 Edition recertification timeframe. The cost is $45 which includes the $30 EMD 5.3 Recertification fee and $15 for the EMD 5.4 Update.

EMD 5.4 Edition requires that you recertify every two years.

I became certified in EMD, 5th Edition, Version 3 PRIOR to 2018. What should I do?
If you became certified in EMD 5.3 Edition prior to 2018 and you did not recertify, you will be required to complete the full EMD 5.4 Edition student course in order to be certified. The cost for the course will be $479.

View course schedule.

EMD 5.4 Edition requires that you recertify every two years.

I am an EMD instructor for my agency. I became certified to teach EMD 5th Edition, Version 3 DURING 2019. What should I do?
As of January 1, 2020, if you are a current EMD 5.3 Edition Instructor that completed the Instructor course, upgraded, or recertified in 2019, you will be required to update to EMD 5.4 Edition Instructor before teaching the new version at your agency. To do so, you must successfully complete APCO’s online EMD 5.4 Edition Instructor Update Course. The course will be offered free of charge during calendar year 2020. After that time, the cost of the course will be $95 through December 31, 2021. If not updated by your recertification date, you will be required to take the full EMD 5.4 Edition student course then upgrade to EMD 5.4 Edition Instructor.

View course schedule.  You’ll earn 2 CDEs for completing the update course.

EMD 5.4 Edition Instructor requires that you recertify every two years.

I am an EMD instructor for my agency and became certified to teach EMD, 5th Edition, Version 3 DURING 2018. What should I do?
As of January 1, 2020, if you are a current EMD 5.3 Edition Instructor that completed the Instructor course, upgraded, or recertified in 2018, you will be required to update to EMD 5.4 Edition Instructor before teaching the new version at your agency and prior to your 2020 recertification date. To do so, you must successfully complete APCO’s online EMD 5.4 Edition Instructor Update Course. The course will be offered for $95 through December 31, 2020. If not updated by your recertification date, you will be required to take the full EMD 5.4 Edition student course then upgrade to EMD 5.4 Edition Instructor.

View course schedule. You’ll earn 2 CDEs for completing the update course.

EMD 5.4 Edition Instructor requires that you recertify every two years.

I am an EMD instructor for my agency and have extra copies of the EMD, 5th Edition, Version 3 textbook. What should I do with them? How can I order textbooks for EMD 5.4 Edition?
Once you have completed the EMD 5.4 Edition Instructor Update course, you can exchange EMD 5.3 Edition books for EMD 5.4 Edition. The book exchange will be in effect until December 31, 2020.
Please use the book exchange form found in the EMD 5.4 Edition Agency Instructor Community in PS Connect and affix EMD 5.3 Edition book stickers.

The cost will be $30.00 per manual. Credit on account is not applicable.

You will receive a new EMD 5.4 Edition manual in exchange.

Do I have to become certified in the new version of EMD or EMD Instructor?
In order to comply with National Standards, all current EMD certifications need to be updated to EMD 5.4 Edition by December 31, 2021.

In order to remain compliant with current teaching requirements, all current EMD 5.3 Edition Instructor certifications need to be updated to the EMD 5.4 Edition before teaching the new version at your agency.  The update course must be completed by your recertification date or December 31, 2021.

Do the updated EMD courses have different recertification requirements than the previous? If I update my certifications to EMD 5.4, does it affect my recertification dates?
The date that you successfully recertify your EMD student or complete the Instructor update course is the beginning of a new certification period which will last for two years. Both the EMD 5.4 Edition student and the EMD 5.4 Edition Instructor certifications require recertification every two years. If not updated by your recertification date, you will be required to take the full EMD 5.4 Edition student course then upgrade to EMD 5.4 Edition Instructor. 

For more information about these courses, contact institute@apcointl.org.