The demands on dispatchers today have changed significantly from a decade ago. We can safely bet the same will be true in five years as shifting community needs, new generations of dispatchers, and increasing cybersecurity threats all help rewrite the job description. Dispatch software needs to evolve to meet those challenges.

Join us as we bring together a panel of former dispatchers turned CAD software experts who have firsthand experience navigating the complexities of dispatch operations. Drawing from their experience, they’ll discuss the future of CAD systems and how to find an evergreen vendor that’s built for the future.

Sponsored by

Key takeaways include:

  • Best practices around releasing new features to promote improvement without inhibiting critical operations
  • Why robust customer success and support teams are a necessity for CAD vendors
  • How to take a proactive approach in software with shifting government regulations


Kristin Fetterling, Regional Practice Lead, Mark43
Amy Moulton, Principal Solutions Engineer, Mark43