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Emergency Medical Dispatch (EMD) Manager

Implement and manage APCO's EMD program at your agency.

(REQUIRED CERTIFICATION FOR ANY EMD PROGRAM)

This course will assist with the implementation and management of the APCO Institute EMD Program. It is intended to provide appropriate personnel, whether administrator, communications supervisor or other management personnel, with the necessary guidelines and information required for the management of their agency’s EMD Program to include creating and maintaining an effective quality control program and tips and guidelines for ensuring compliance with the APCO Institute EMD Program and the relevant national standards.

TOPICS INCLUDE:

  • Overview of an Emergency Medical Dispatch Program
  • Implementing an EMD Program
  • Overview of the APCO Institute EMD Program
  • EMD Training and Certification
  • EMD Quality Control
  • EMD Compliance and Ongoing Maintenance

CDEs Earned: 8

PREREQUISITES

None

RECERTIFICATION REQUIREMENTS
Recertification is required every two years. All APCO Institute certified Emergency Medical Dispatch Managers must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE). Complete information on the recertification process is provided at the conclusion of the Emergency Medical Dispatch Manager course. Recertification requires ongoing continuing education.

Options Term Tuition

Non-Member

Full and Commercial Members

Co-Host 1 day $199 $179
Online 3 weeks $249 $229
Contract 1 day Contact us for pricing Contact us for pricing
* As of May 25, 2017. Class tuition may change so be sure to check the amount in your shopping cart.