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Standard Channel Nomenclature for the Public Safety Interoperability Channels

Standard nomenclature for FCC and NTIA-designated nationwide interoperability channels used for public safety voice communications. The public safety community uses spectrum allocated by the FCC and NTIA in multiple bands that is replete with interoperability channels. It is necessary to develop and employ a common set of channel names so that all responders to an incident know which channel to tune their radios to, as well as the band and primary use for the channel.

ECC Service Capability Criteria Rating Scale

This standard is intended to assist Emergency Communications Center (ECC) Managers and their governing authorities to identify their current level of service capability. An assessment tool is provided to objectively assess capabilities of the PSAP against models representing different levels of preparedness, survivability and sustainability amidst a wide range of natural and man-made events. The second version includes the addition of “Day-to-Day” operations service capability criteria items and updates to “Survivability” items based upon lessons learned in the field since the original publication.

Core Competencies, Operational Factors, and Training for Next Generation Technologies in Public Safety Communications

This standard provides PSAP managers, personnel, and technologists with a guide to begin preparation to accept and utilize this data. It outlines additional training that will be needed by telecommunicators who have traditionally made decisions based primarily on voice conversations, as well as the corresponding policies agencies must develop. With the opportunity to utilize streaming video, telecommunicators will potentially be able to visually determine the number and type of responders to dispatch to a scene, provide additional information regarding a fire scene and provide details often overlooked by voice communications, such as a gun on a shelf during a domestic violence incident.

Common Incident Disposition Codes for Data Exchange

Disposition codes are used by ECCs and public safety to identify the outcome of an event (incidents). These codes typically involve the use of numeric, alpha or alphanumeric characters that are only meaningful to a specific agency or region. This standard provides a list of common disposition codes for use by PSAPs and public safety when sharing incident information with disparate agencies and authorized stakeholders.

Best Practices for the Use of Social Media in Public Safety Communications

Social media is a common form of communication used by agencies and agency employees. This candidate standard provides guidance on the use of social media (e.g., Facebook, Twitter, Instagram, etc.) for developing specific local procedures. The purpose of this candidate standard is to provide a consistent foundation for agencies to develop specific operational procedures and competencies while recognizing the need for each agency to customize specific procedures to their local environment.

Standards Review & Comment

APCO’s standards development process allows anyone to participate and uses due process through consensus-based, open and balanced procedures. Each draft candidate standard is open for public review and comment for a 45-day period. Any person (e.g., organization, company, government agency, individual, etc.) with a direct and material interest has a right to participate by:

  • Expressing a position and its basis
  • Having that position considered
  • Having the right to appeal

All comments will be addressed by the standards working group.

If you have any questions, suggestions, or need for specific standards, please submit them for APCO’s review to [email protected] or call the Standards Program Manager at (571) 289-7402.