APCO Statement Concerning 9-1-1 Outages

Interruptions to the public’s ability to reach 9-1-1 are a serious concern. As a practice, APCO does not comment on specific outages until we are confident that the causes are fully understood, but here’s what we know about outages in general. 

APCO International Announces Recipients of 2024 Leadership in Policy Awards

The Association of Public-Safety Communications Officials (APCO) International announces the recipients of its prestigious 2024 Public Safety Communications Leadership in Policy Awards, who will be honored during APCO’s annual Public Safety Communications Leadership Dinner in National Harbor, MD, on May 29, 2024.

APCO and NENA Meet with U.S. Speaker of the House and Other Elected Officials

APCO Board Member Jack Varnado and Chief Counsel Jeff Cohen joined NENA representatives and other state and local 9-1-1 and law enforcement officials to meet with House of Representatives Speaker Mike Johnson, Senator Bill Cassidy, and staff for Senators John Kennedy and Ted Budd to discuss key legislative priorities for 9-1-1.

Lives of Others

[Originally published in the March/April 2024 PSC magazine.] Bringing family or friends to the workplace can open their eyes to the pressures experienced by public safety telecommunications. By Sherianne Hermes Upon returning home from my shift, my husband asks about my day and why I needed to work last-minute overtime today to cover a sick […]

Young Professional Spotlight: Jorian Jewell

Jorian was born in Oklahoma, grew up in England and finished high school in Nebraska before returning to Oklahoma. He was working two retail jobs and planning on going back to school when he landed his job as a telecommunicator which quickly turned into a career for him.