APCO Offers Delivery Methods to Match Your Needs
APCO Institute courses are available as online, virtual classroom and live/in-person.
Live In-Person Courses
APCO Institute offers live training at APCO headquarters, at the annual conference or in your region with you under contract at your agency.
Course length varies by class, generally from one to five days. See the course description for more information on individual course length.
Live classes generally run from 8:00 a.m. – 5:00 p.m. with one hour for lunch, but this can vary depending on the hosting agency and instructor preference. Class times will be noted in your course confirmation email.
Learn more about live in-person courses
Individuals in your agency who have been certified as APCO instructors for a discipline may also teach that course in your agency for only the cost of materials. Certified APCO instructors may purchase manuals on our book orders page.
Online Courses
APCO recognizes that you have a busy schedule and that working in an ECC is not a traditional 9-to-5 role. For this reason, all Institute courses are delivered online. Online courses are not self-paced. They are instructor-led and require engagement and participation. With 24-hour access from any internet-enabled device, participants can train at times that best fit their schedules while still following a structured course format.
Virtual Classroom
APCO Virtual Classroom courses are delivered online in real time by APCO’s adjunct instructors in an interactive and engaging virtual classroom environment. These courses follow a set schedule and are completed within a defined timeframe, allowing participants to earn certification more quickly than through a traditional online course. Camera use is required for the full duration of the course.
To learn more about our offerings, please visit the course schedule and click on any course listed under a topic that interests you.