APCO International

CC9S

Unified Computer Aided Dispatch Functional Requirements (UCADFR)

*ANS Candidate

Brief Description:

The Unified Computer Aided Dispatch project will produce an expanded version of the Standard Functional Specifications for Law Enforcement Computer-Aided Dispatch Systems published in 2006 by the Law Enforcement Information Technology Standards Council. APCO and the IJIS Institute have noted that the majority of emergency communications centers dispatch for multiple first responder services, a combination of law enforcement, fire, and EMS. As an increasing number of localities seek to consolidate their communications centers, the demand for unified CAD systems that serve multiple domains will increase.

Public safety stakeholder disciplines include emergency communications, law enforcement, fire service, EMS, and the CAD provider industry. The UCADFR will be an invaluable resource to these communities by supporting the planning, acquisition, and management of full-featured CAD software applications. Practitioners writing RFPs for CAD systems to support multi-service dispatch centers will benefit from the revised CAD functional specifications document.

The Unified CAD Functional Requirements (UCADFR) will include a detailed, comprehensive and unified set of functional requirements for CAD systems. Each CAD function will be identified along with a visual flag to indicate what service(s) (law enforcement, fire, EMS) the function applies to. Sample requirements for each function will be provided that can be incorporated in a Request for Proposals when a public safety communications center has a need to conduct a solicitation for a new CAD system. 

Background & Overview:

2003-2006 - The Standard Functional Specifications for Law Enforcement Computer Aided Dispatch Systems was developed by the Law Enforcement Information Technology Standards Council (LEITSC) to provide a starting point for law enforcement agencies to use when developing CAD requests for proposal (RFP); level the playing field when working with vendors; and, promote system interoperability (e.g. CAD to CAD). This document focused on CAD functionality to support law enforcement operations.

2009 - The Public Safety Data Interoperability (PSDI) Project identified the need to expand the original LEITSC document to include CAD functions that support fire service and EMS dispatching, resulting in the release of the Revision Assessment for the Incorporation of Fire and EMS Functions into the Law Enforcement CAD Functional Specifications. This Revision Assessment provides the basis for determining the level of effort required to incorporate fire and EMS functional requirements into the existing Standard Functional Specifications for Law Enforcement Computer Aided Dispatch (CAD) Systems document, as well as specifically describing fire and EMS CAD functionality that would need to be added, as well as numerous modifications to current language and restructuring suggestions, and; served as a supplement of sorts to the existing Standard Functional Specifications for Law Enforcement Computer Aided Dispatch (CAD) Systems to those needing a more complete list of base CAD functionality.

Present - In response to the issues identified in the Revision Assessment document, the IJIS Institute and the Association of Public Safety Communications Officials International (APCO), on behalf of the Bureau of Justice Assistance (BJA), launched the Unified CAD (UCAD) Project in 2010. The UCAD Project was formed, in part, to create the Unified CAD Functional Requirements document—a detailed, comprehensive, and unified set of functional requirements for Computer Aided Dispatch (CAD). The project committee is comprised of 22 subject matter experts from various stakeholder disciplines for the document (emergency communications, law enforcement, fire service, EMS, and industry). The UCADFR will be an invaluable resource to these communities by supporting the planning, acquisition, and management of full-featured CAD software applications. The UCADFR candidate ANS identifies and describes over 115 CAD functions in 11 different topic areas:

  • Call Taking / Incident Creation
  • Dispatch Support
  • Resource / Unit Management
  • Call/Incident / Event Management
  • Supplemental Resource Tracking
  • Call Disposition
  • CAD System Administration
  • Support Services
  • System Functions
  • Reporting and Monitoring
  • Interfaces

The document also provides some discussion on future issues for CAD systems, such as Next Generation 9-1-1 and Broadband/LTE.

Project Status:

Three project deliverables have been completed and are available for download below. The UCADFR entered into the APCO ANS process in August, 2012.

1.    The High Priority Information Sharing Needs for Emergency Communications and First Responders identifies high priority information sharing capabilities currently needed for the emergency communications and first responder communities. As a listing of information sharing needs with a simple description and suggested deliverables for each, it is not intended to provide a detailed analysis, exploration, or case scenario of each issue. To download the paper, click here. 

2.    The Recommendation for the Maintenance of the Unified CAD Functional Requirements document provides a recommendation for the methodology to maintain the Unified CAD Functional Requirements document, published by the IJIS Institute and the Association of Public Safety Communications Officials International (APCO) in August 2012. To download the paper, click here.

3.    The Unified CAD Functional Requirements document was submitted to APCO’s Standards Development Committee as a candidate ANS. The paper may be downloaded and distributed by clicking here.

4.    To download the most recent UCADFR presentation in pdf format, click here.

All material ©2018 APCO International, Inc. All Rights Reserved.