Guidance for Achieving an Innovative and Interoperable Transition to Next Generation 9-1-1

Achieving an end-state, Next Generation 9-1-1 system throughout the country requires that public safety professionals actively engage in defining the needs and requirements of any solution. These requirements should include ensuring solution providers are aware of public safety’s need for:

  • Achieving interoperability among NG9-1-1 systems regardless of technology or jurisdiction
  • Promoting competitive and innovative solutions
  • Enabling the most cost-effective and operationally efficient solutions
  • Ensuring these solutions include more than just an “upgrade” from analog based voice only systems to true IP-based, multimedia capable systems, and architectures