The following agencies recently received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
Upcoming Webinars
ECC Leadership & AI: Smarter Decision-Making for a Stronger 9-1-1 Center
May 15, 2025 | 1:00 p.m.
Free for members; $59 for non-members | Worth 1 CDE
Join AI industry research experts and Eventide Communications as we cut through the buzz and explore how AI is already making a difference in emergency communications.

Come Early to APCO 2025 for Pre-Conference Courses!
Registration is open for two courses being held July 25-26 in Baltimore, Maryland, before APCO 2025 opens.
- Disaster Operations and the Communications Center, 2nd Ed.
- Staffing and Retention for the ECC, 2nd Ed.
Each is worth 16 CDEs so add one of these courses to the professional development opportunities during conference to meet your annual requirements.

PSC May/June 2025 Issue Is Online
PSC, APCO’s bi-monthly magazine, is a membership benefit and the authoritative source of information on public safety communications worldwide. This issue includes features on:
- Emotional Rescue
- Full House
- 9-1-1 Goes to School

Seeking Leaders for CPE Class 19
Take your leadership to the next-level with the Certified Public-Safety Executive (CPE) Program. Designed for emergency communications managers, supervisors, agency executives, and other leaders, the CPE Program enhances leadership skills and prepares participants to shape the future of emergency communications. Don’t miss your chance to join this elite group of graduates — apply by May 15 for the program that starts in July.


Being an APCO member has added immeasurable value to my professional and personal growth. As a member, you have access to top-notch resources, industry expertise and the opportunity to join a networking powerhouse.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
Young Professional Spotlight: Ashley Michels, St. Charles City Police Department (Mo.)
Ashley Michels, the Communications Unit Supervisor at the St. Charles City Police Department in Missouri, embodies resilience, adaptability, a deep-seated dedication to serving others and more.
APCO Hosts a Public Safety Communications Event With PSBTA
On March 18-19, APCO International hosted a special event with the Public Safety Broadband Technology Association (PSBTA) in Washington, DC that focused on public safety’s use of 4.9 GHz and Artificial Intelligence (AI). Attendees gathered to discuss innovations and evolutions in public safety communications technologies, and they heard from speakers in the public safety communications industry from the emergency communications centers (ECCs) themselves to industry partners.
APCO International Announces Nicole McGinnis as New Chief Counsel
APCO International announced this week that Nicole McGinnis has accepted the position of Chief Counsel. Nicole joins APCO after serving the last 10 years in various leadership positions with the Federal Communications Commission’s (FCC) Public Safety and Homeland Security Bureau.
APCO Hosts Second 9-1-1 Wellness Summit
On March 2-3, more than 150 attendees gathered for the second 9-1-1 Wellness Summit in Portland, Oregon.
APCO International Announces Recipients of the 9-1-1 Impact Awards
The Association of Public-Safety Communications Officials (APCO) International announces the recipients of its inaugural 9-1-1 Impact Awards, who will be honored during an awards reception in Washington, D.C. The 9-1-1 Impact Awards replace the Public Safety Communications Leadership in Policy Awards to encompass a wider range of eligible recipients.
Thank You to Our Partners
Corporate Partner Spotlight
FirstNet, Built with AT&T, is the only network built with and for first responders – when and where they need it most. We are accountable to keeping your lines of communication open with dedicated mission critical solutions that will modernize public safety.