The Association of Public-Safety Communications Officials (APCO) International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise three critical industry standards.
Time Is Running Out to Apply for CPE Class 20!
Take your leadership skills to the next level. Applications are now open for APCO’s Certified Public-Safety Executive (CPE) Program , a highly respected credential in the public safety communications industry designed for current and aspiring executive leaders. The CPE Program is a six-month, in-depth learning experience that features online coursework focused on leadership models, current issues, and executive-level strategies.
The program culminates in a 10-day, in-person capstone held At APCO headquarters in Daytona Beach, FL. The deadline to apply is Thursday, January 15.
PSC January/February 2026 Issue Is Online
PSC, APCO’s bi-monthly magazine, is a membership benefit and the authoritative source of information on public safety communications worldwide. This issue includes features on:
- AI at the Console: Reinforcement, Not Replacement
- Beyond the Call: How AI Improves the Non-Emergency Experience
- Integrating the Flock Camera System Into the ECC
Exclusive digital-edition
Register Now for APCO’s Wellness & Workforce Summit in February 2026
The Summit program will explore the full employee experience including recruitment, retention, culture, leadership and wellness through innovative, practical, and evidence-based strategies. Join us in Phoenix to learn how to:
- Integrate wellness into organizational change
- Transform your leadership approach
- Boost communication and team dynamics
- Collaborate with peers shaping the future of the profession
Upcoming Webinars
Supporting Call Takers in the Moment: Practical Lessons from AI Use in 9-1-1
January 20, 2026 | 1:00 – 2:00 p.m. ET
Redefining Reliability in Public Safety Communications. What Comes Next After Poly
January 28, 2026 | 1:00 – 2:00 p.m. ET
Free for members; $59 for non-members | Worth 1 CDE
Your Input Is Needed: APCO and PSTA ECC Swatting Survey
Has your agency experienced a swatting incident? APCO and the Public Safety Threat Alliance (PSTA) are gathering insights to better understand how swatting impacts ECCs and how these calls are being handled. Your valuable input will help shape a best practices guide to strengthen ECC preparedness. We encourage you to complete the survey and share your experience. Responses are confidential and will be collected until January 30, 2026.
Being an APCO member has added immeasurable value to my professional and personal growth. As a member, you have access to top-notch resources, industry expertise and the opportunity to join a networking powerhouse.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
APCO Submits Filing on Cell Signal Jamming
On January 12, 2026, APCO submitted a filing in the Federal Communications Commission’s proceeding on the deployment of cell signal jamming technologies to combat contraband phones in correctional facilities.
APCO International Partners With California Post for Public Safety Telecommunicator Training
The Association of Public-Safety Communications Officials (APCO) International is pleased to announce that the California Commission on Peace Officer Standards and Training (POST) has approved APCO as a presenter for the APCO course Public Safety Telecommunicator I (PST I).
APCO International, EMDRIA and NENA Partner on New EMDR Course Targeting Public Safety Communications Professionals
APCO International has partnered with the EMDR International Association (EMDRIA) and NENA to develop a course for EMDR therapists specifically focused on 9-1-1 professionals.
Public Safety Organizations Call for Oversight Over Direct to ECC Products and Services
The Association of Public-Safety Communications Officials (APCO) International has joined other major public safety organizations, the International Association of Fire Chiefs (IAFC), International Association of Chiefs of Police (IACP) and the National Sheriff’s Association (NSA), to address the concerns surrounding the growing availability of consumer products and services that send calls for service directly to ECCs.
Young Professional Spotlight: Erin Jillson, Nashoba Valley Regional Emergency Communications Center (Mass.)
For Erin Jillson, emergency dispatching isn’t just a job, rather it is a career built on responsibility, teamwork and quiet impact.
Thank You to Our Partners
Corporate Partner Spotlight
At NGA 911 we are on a mission to make 9-1-1 communication easier. We do that with secure, cloud-based NG9-1-1 technology. With NGA 911, you get accurate call routing, the highest possible fault tolerance and stability, and enhanced data for more effective and faster emergency response.
