Take the APCO-George Mason University ECC Survey
Public safety communications professionals face unprecedented challenges — from staffing shortages and employee retention to evolving technology and increasing operational demands. To better understand these issues and develop meaningful solutions, APCO International has partnered with George Mason University to conduct a comprehensive survey of emergency communications centers (ECCs) across the United States.
Your participation is critical.
The information gathered through this survey will help create one of the most comprehensive pictures of the current state of emergency communications. The results will be used to identify trends, measure workforce challenges, inform future research, support advocacy efforts, and guide the development of resources that directly benefit ECCs and the professionals who serve within them.
Why Participate?
By sharing your agency’s experiences, you will help:
- Identify workforce recruitment and retention trends.
- Measure the impact of staffing challenges on ECC operations.
- Better understand employee wellness and workplace issues.
- Inform APCO programs, training and resources.
- Strengthen advocacy efforts at the local, state and federal levels.
- Provide data-driven insights to support the future of the profession.
Every response matters. Whether your center is large or small, urban or rural, your input will help ensure the survey results accurately reflect the realities facing emergency communications professionals nationwide.
Confidentiality
All survey responses will be kept confidential and analyzed in aggregate. Individual agencies and respondents will not be identified in published reports or presentations.
Take the survey for a chance to win 1 of 8 gift cards. The top prize is $500!
Take the Survey Today
The stronger the participation, the stronger the data — and the stronger our ability to advocate for and support the emergency communications profession. Add your voice and help shape the future of public safety communications.
