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Recertification

The following disciplines require recertification every two years, based on your specific certification expiration dates. Recertification is not required for any disciplines not listed on this page. For specific recertification requirements, please reference the discipline.

Recertify

Learn more about the recertification process.

Please note: As of January 1, 2018, the recertification process for all APCO Institute courses must be completed online. Paper recertification forms are no longer accepted.

Recertification Requirements

Communications Center Supervisor, 5th Ed., Version 1

APCO Institute certified Communications Center Supervisors are required to recertify every two years. Complete information on the recertification process is provided at the conclusion of the Communications Center Supervisor 5th Edition course. Recertification requires ongoing continuing education.

Communications Center Supervisor (CCS) Instructor

  1. 12 CDE hours (per certification year)
  2. 12 teaching/instructing hours (per certification year)
  3. Agency Instructor Agreement Form
  4. $95 recertification fee, $20 for each additional discipline (as of July 1, 2019)

Communications Training Officer (CTO)

  1. 12 CDE hours (per certification year)
    Individuals who have not accumulated the required hours must retake the course
  2. $30 recertification fee
    • Additional $15 Late Fee (Expired over 30 days up to 90 days)
    • Additional $75 Late Fee & Reinstatement Exam (Expired over 90 days up to 1 year)
    • A link to the reinstatement exam will be sent to the individual once their recertification has been submitted and reviewed by APCO. This exam is separate from the recertification quiz listed below.

    For certifications expired over a year, APCO requires a retake of the course either online, live or at an agency level by a current certified Instructor.

  3. CTO recertification quiz
    • Take the CTO quiz
      Prior to applying for recertification, applicants must complete the CTO recertification quiz online. Log in or create an account if you do not have one. Then, on the CTO recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Communications Training Officer (CTO) Instructor

  1. 12 CDE hours (per certification year)
  2. 12 teaching/instructing hours (Per certification year)
  3. Agency Instructor Agreement Form
  4. $95 recertification fee, $20 for each additional discipline (as of July 1, 2019)
  5. CTO recertification quiz
    • Take the CTO quiz
      Prior to applying for recertification, applicants must complete the CTO recertification quiz online. Log in or create an account if you do not have one. Then, on the CTO recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process

Emergency Medical Dispatch (EMD)

Medical CDE Hours: Medical CDE hours need to be uploaded into Training Central through the “My Classes Taken” icon.  Please make sure to select “Medical” as the “Classification”.  Medical CDEs can include CPR, airway management, EMD/medical articles or quizzes, EMT/paramedic refresher courses, patient assessment, etc.

  1. 12 CDE hours (per certification year)
    • 1 CDE hour pertaining to medical (per certification year)
  2. Copy of current CPR card
  3. $30 recertification fee
  4. EMD recertification quiz
    • Take the EMD quiz
      Prior to applying for recertification, applicants must complete the EMD recertification quiz online. Log in or create an account if you do not have one. Then, on the EMD recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Emergency Medical Dispatch Manager (EMD-M)

EMD Admin Hours: These hours need to be uploaded into Training Central through the “My Classes Taken” icon. Please make sure to select “EMD Admin” as the “Classification”. The EMD Admin CDEs must fall into one or more of the following categories:

  • Documented hours of formal quality control activities to include call review, EMD evaluation, etc.
  • Documented hours of formal EMD program oversight to include EMD Guidance Committee meetings, EMD guide card updates, etc.
  • Training/education in management or supervision skills or other training designed to educate individuals in personnel management and/or project oversight
  1. 12 CDE hours (per certification year)
  2. 12 EMD Admin CDE hours (pertaining to the position of an EMD Manager)
  3. $30 recertification fee

Ready to recertify? Follow this online recertification process.

Emergency Medical Dispatch (EMD) Instructor

Medical CDE Hours: Medical CDE hours need to be uploaded into Training Central through the “My Classes Taken” icon.  Please make sure to select “Medical” as the “Classification”.  Medical CDEs can include CPR, airway management, EMD/medical articles or quizzes, EMT/paramedic refresher courses, patient assessment, etc.

  1. 12 CDE hours (per certification year)
    • 1 CDE hour pertaining to medical (per certification year)
  2. 12 teaching/instructing hours (per certification year)
    • 1 CDE hour pertaining to medical (per certification year)
  3. Copy of current CPR card
  4. Copy of current EMT/paramedic (if applicable - to teach medical portion)
  5. Agency Instructor Agreement Form
  6. $95 recertification fee, $20 for each additional discipline (as of July 1, 2019)
  7. EMD recertification quiz
    • Take the EMD quiz
      Prior to applying for recertification, applicants must complete the EMD recertification quiz online. Log in or create an account if you do not have one. Then, on the EMD recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Restricted Medical EMD Instructor (EMDIR)

Medical CDE Hours: Medical CDE hours need to be uploaded into Training Central through the “My Classes Taken” icon.  Please make sure to select “Medical” as the “Classification”.  Medical CDEs can include CPR, airway management, EMD/medical articles or quizzes, EMT/paramedic refresher courses, patient assessment, etc.

  1. 12 CDE Hours (per certification year)
    • 1 CDE Hour pertaining to medical (per certification year)
  2. 12 teaching/instructing hours (per certification year)
  3. Copy of current CPR card
  4. Copy of current EMT/paramedic
  5. Agency Instructor Agreement Form
  6. $95 recertification fee

Ready to recertify? Follow this online recertification process.

Fire Service Communications (FSC)

  1. 12 CDE hours (per certification year)
  2. $30 recertification fee
  3. FSC recertification quiz
    • Take the FSC quiz
      Prior to applying for recertification, applicants must complete the FSC recertification quiz online. Log in or create an account if you do not have one. Then, on the FSC recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Fire Service Communications (FSC) Instructor

  1. 12 CDE hours (per certification year)
  2. 12 teaching/instructing hours (Per certification year)
  3. Agency Instructor Agreement Form
    • Signed for on the “My Recertifications” Page in Training Central
    • $95 recertification fee, $20 for each additional discipline (as of July 1, 2019)
    • FSC recertification quiz
  • Take the FSC quiz
    Prior to applying for recertification, applicants must complete the FSC recertification quiz online. Log in or create an account if you do not have one. Then, on the FSC recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Instructor Techniques

  1. 12 CDE hours (per certification year)
  2. 12 teaching/instructing hours (per certification year)
  3. $95 recertification fee, $20 for each additional discipline (as of July 1, 2019)
  4. Take the Instructor Techniques quiz
    Prior to applying for recertification, applicants must complete the Instructor Techniques recertification quiz online. Log in or create an account if you do not have one. Then, on the Instructor Techniques recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.
  5.  

Ready to recertify? Follow this online recertification process.

Law Enforcement Communications (LEC)

  1. 12 CDE hours (per certification year)
  2. $30 recertification fee
  3. LEC recertification quiz
    • Take the LEC quiz
      Prior to applying for recertification, applicants must complete the LEC recertification quiz online. Log in or create an account if you do not have one. Then, on the LEC recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Law Enforcement Communications (LEC) Instructor

  1. 12 CDE hours (per certification year)
  2. 12 teaching/instructing hours (per certification year)
    Individuals who have not accumulated the required CDE and teaching/instructing hours must retake the instructor course.
  3. Agency Instructor Agreement Form
  4. $95 recertification fee, $20 for each additional discipline (as of July 1, 2019)
    • Additional $50 Late Fee (expired over 30 days up to 90 days)
    • Additional $125 Late Fee & student/instructor Reinstatement Exams (expired over 90 days up to 1 year)
    • A link to the reinstatement exams will be sent to the individual once their recertification has been submitted and reviewed by APCO. These exams are separate from the recertification quizzes listed below.

    For certifications expired over a year, APCO requires a retake of the course either online, live or at an agency level by a current certified instructor.

  5. LEC recertification quiz
    • Take the LEC quiz
      Prior to applying for recertification, applicants must complete the LEO recertification quiz online. Log in or create an account if you do not have one. Then, on the LEO recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Public Safety Telecommunicator (PST) 7th Edition

  1. 24 CDE Hours (per certification year)
  2. $30 recertification Fee
  3. PST7 recertification quiz
    • Take the PST7 quiz 
      Prior to applying for recertification, applicants must complete the PST7 Recertification Quiz online. Log in or create an account if you do not have one. Then, on the PST7 Recertification Quiz page, click the "Enroll me" button.

Ready to recertify? Follow this online recertification process.

Public Safety Telecommunicator 7th Edition (PST7) Instructor

  1. 24 CDE hours (per certification year)
  2. 12 teaching/instructing hours (per certification year)
  3. Agency Instructor Agreement form
  4. $95 recertification fee, $20 for each additional discipline (as of July 1, 2019)
  5. PST7 recertification quiz
    • Take the PST7 quiz
      Prior to applying for recertification, applicants must complete the PST7 recertification quiz online. Log in or create an account if you do not have one. Then, on the PST7 recertification quiz page, click the "Enroll me" button.

Ready to recertify? Follow this online recertification process.

Public Safety Telecommunicator (PST) 7th Edition Canada

  1. 24 CDE Hours (per certification year)
  2. $30 recertification fee
  3. PST7 recertification quiz
    • Take the PST7 quiz 
      Prior to applying for recertification, applicants must complete the PST7 Recertification Quiz online. Log in or create an account if you do not have one. Then, on the PST7 Recertification Quiz page, click the "Enroll me" button.

Ready to recertify? Follow this online recertification process.

Registered Public-Safety Leader (RPL) Program

Requirements for RPL recertification will be provided during the RPL class. For more information, contact rpl@apcointl.org

Online Recertification Process

Follow these steps once you have fulfilled the above requirements.

  1. Go to Training Central
  2. Click on “My Classes Taken” (Student) or “My Classes Instructed” (Instructor)
    • Add/upload CDEs, teaching/instructing hours, quiz certificates, or CPR/EMT/paramedic cards
  3. Go back to Training Central and click on "My Recertifications
  4. If all requirements are checked off, click on the “Recertify” button
  5. Click on “Continue Recertification Process”.
  6. Move forward to the next screen and you will be taken to the shopping cart
  7. Follow all directions on the screen for the checkout process

Learn more about the online recertification process in this short video.

Learn about the recertification process.