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Recertification

The following disciplines require recertification every two years, based on your specific certification expiration dates. Recertification is not required for any disciplines not listed on this page. For specific recertification requirements, please reference the discipline.

Recertify

Learn more about the recertification process.

Please note: As of January 1, 2018, the recertification process for all APCO Institute courses must be completed online. Paper recertification forms are no longer accepted.

Recertification Requirements

Communications Center Supervisor (CCS) Instructor

  1. 12 CDE hours (per certification year)
  2. 12 teaching/instructing hours (per certification year)
  3. Agency Instructor Agreement Form
  4. $95 recertification fee

Communications Training Officer (CTO)

  1. 12 CDE hours (per certification year)
  2. $30 recertification fee
  3. CTO recertification quiz
    • Take the CTO quiz
      Prior to applying for recertification, applicants must complete the CTO recertification quiz online. Log in or create an account if you do not have one. Then, on the CTO recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Communications Training Officer (CTO) Instructor

  1. 12 CDE hours (per certification year)
  2. 12 teaching/instructing hours (Per certification year)
  3. Agency Instructor Agreement Form
  4. $95 recertification fee
  5. CTO recertification quiz
    • Take the CTO quiz
      Prior to applying for recertification, applicants must complete the CTO recertification quiz online. Log in or create an account if you do not have one. Then, on the CTO recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process

Emergency Medical Dispatch (EMD)

Medical CDE Hours: Medical CDE hours need to be uploaded into Training Central through the “My Classes Taken” icon.  Please make sure to select “Medical” as the “Classification”.  Medical CDEs can include CPR, airway management, EMD/medical articles or quizzes, EMT/paramedic refresher courses, patient assessment, etc.

  1. 12 CDE hours (per certification year)
    • 1 CDE hour pertaining to medical (per certification year)
  2. Copy of current CPR card
  3. $30 recertification fee
  4. EMD recertification quiz
    • Take the EMD quiz
      Prior to applying for recertification, applicants must complete the EMD recertification quiz online. Log in or create an account if you do not have one. Then, on the EMD recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Emergency Medical Dispatch Manager (EMD-M)

EMD Admin Hours: These hours need to be uploaded into Training Central through the “My Classes Taken” icon. Please make sure to select “EMD Admin” as the “Classification”. The EMD Admin CDEs must fall into one or more of the following categories:

  • Documented hours of formal quality control activities to include call review, EMD evaluation, etc.
  • Documented hours of formal EMD program oversight to include EMD Guidance Committee meetings, EMD guide card updates, etc.
  • Training/education in management or supervision skills or other training designed to educate individuals in personnel management and/or project oversight
  1. 12 CDE hours (per certification year)
  2. 12 EMD Admin CDE hours (pertaining to the position of an EMD Manager)
  3. $30 recertification fee

Ready to recertify? Follow this online recertification process.

Emergency Medical Dispatch (EMD) Instructor

Medical CDE Hours: Medical CDE hours need to be uploaded into Training Central through the “My Classes Taken” icon.  Please make sure to select “Medical” as the “Classification”.  Medical CDEs can include CPR, airway management, EMD/medical articles or quizzes, EMT/paramedic refresher courses, patient assessment, etc.

  1. 12 CDE hours (per certification year)
    • 1 CDE hour pertaining to medical (per certification year)
  2. 12 teaching/instructing hours (per certification year)
    • 1 CDE hour pertaining to medical (per certification year)
  3. Copy of current CPR card
  4. Copy of current EMT/paramedic (if applicable - to teach medical portion)
  5. Agency Instructor Agreement Form
  6. $95 recertification fee
  7. EMD recertification quiz
    • Take the EMD quiz
      Prior to applying for recertification, applicants must complete the EMD recertification quiz online. Log in or create an account if you do not have one. Then, on the EMD recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Restricted Medical EMD Instructor (EMDIR)

Medical CDE Hours: Medical CDE hours need to be uploaded into Training Central through the “My Classes Taken” icon.  Please make sure to select “Medical” as the “Classification”.  Medical CDEs can include CPR, airway management, EMD/medical articles or quizzes, EMT/paramedic refresher courses, patient assessment, etc.

  1. 12 CDE Hours (per certification year)
    • 1 CDE Hour pertaining to medical (per certification year)
  2. 12 teaching/instructing hours (per certification year)
  3. Copy of current CPR card
  4. Copy of current EMT/paramedic
  5. Agency Instructor Agreement Form
  6. $95 recertification fee

Ready to recertify? Follow this online recertification process.

Fire Service Communications (FSC)

  1. 12 CDE hours (per certification year)
  2. $30 recertification fee
  3. FSC recertification quiz
    • Take the FSC quiz
      Prior to applying for recertification, applicants must complete the FSC recertification quiz online. Log in or create an account if you do not have one. Then, on the FSC recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Fire Service Communications (FSC) Instructor

  1. 12 CDE hours (per certification year)
  2. 12 teaching/instructing hours (Per certification year)
  3. Agency Instructor Agreement Form
  • Take the FSC quiz
    Prior to applying for recertification, applicants must complete the FSC recertification quiz online. Log in or create an account if you do not have one. Then, on the FSC recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Instructor Techniques

  1. 12 CDE hours (per certification year)
  2. 12 teaching/instructing hours (per certification year)
  3. $95 recertification fee

Ready to recertify? Follow this online recertification process.

Law Enforcement Communications (LEC)

  1. 12 CDE hours (per certification year)
  2. $30 recertification fee
  3. LEC recertification quiz
    • Take the LEC quiz
      Prior to applying for recertification, applicants must complete the LEC recertification quiz online. Log in or create an account if you do not have one. Then, on the LEC recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Law Enforcement Communications (LEC) Instructor

  1. 12 CDE hours (per certification year)
  2. 12 teaching/instructing hours (Per certification year)
  3. Agency Instructor Agreement Form
  4. $95 recertification fee
  5. LEC recertification quiz
    • Take the LEC quiz
      Prior to applying for recertification, applicants must complete the LEC recertification quiz online. Log in or create an account if you do not have one. Then, on the LEC recertification quiz page, click the "Enroll me" button. Once completed, upload your quiz certificate into “My Classes Taken”.

Ready to recertify? Follow this online recertification process.

Public Safety Telecommunicator (PST) 7th Edition

  1. 24 CDE Hours (per certification year)
  2. $30 recertification Fee
  3. PST7 recertification quiz
    • Take the PST7 quiz 
      Prior to applying for recertification, applicants must complete the PST7 Recertification Quiz online. Log in or create an account if you do not have one. Then, on the PST7 Recertification Quiz page, click the "Enroll me" button.

Ready to recertify? Follow this online recertification process.

Public Safety Telecommunicator 7th Edition (PST7) Instructor

  1. 24 CDE hours (per certification year)
  2. 12 teaching/instructing hours (per certification year)
  3. Agency Instructor Agreement form
  4. $95 recertification fee
  5. PST7 recertification quiz
    • Take the PST7 quiz
      Prior to applying for recertification, applicants must complete the PST7 recertification quiz online. Log in or create an account if you do not have one. Then, on the PST7 recertification quiz page, click the "Enroll me" button.

Ready to recertify? Follow this online recertification process.

Public Safety Telecommunicator (PST) 7th Edition Canada

  1. 24 CDE Hours (per certification year)
  2. $30 recertification Fee
  3. PST7 recertification quiz
    • Take the PST7 quiz 
      Prior to applying for recertification, applicants must complete the PST7 Recertification Quiz online. Log in or create an account if you do not have one. Then, on the PST7 Recertification Quiz page, click the "Enroll me" button.

Ready to recertify? Follow this online recertification process.

Registered Public-Safety Leader (RPL) Program

Requirements for RPL recertification will be provided during the RPL class. For more information, contact [email protected]

Online Recertification Process

Follow these steps once you have fulfilled the above requirements.

  1. Go to Training Central
  2. Click on “My Classes Taken” (Student) or “My Classes Instructed” (Instructor)
    • Add/upload CDEs, teaching/instructing hours, quiz certificates, or CPR/EMT/paramedic cards
  3. Go back to Training Central and click on "My Recertifications
  4. If all requirements are checked off, click on the “Recertify” button
  5. Click on “Continue Recertification Process”.
  6. Move forward to the next screen and you will be taken to the shopping cart
  7. Follow all directions on the screen for the checkout process

Learn more about the online recertification process in this short video.

Learn about the recertification process.