Resources for Active Shooter Incidents

Sadly, active shooter incidents are becoming part of the daily landscape of our communities. As a result, there has been an increased demand for information regarding preparation for, management of, and recovery from active shooter situations. In response to this demand, APCO has developed this collection of resources for public safety communications professionals.

“We must take advantage of the best practices,
lessons learned and trainings provided…”

From “The Sandy Hook Elementary Tragedy,” Maureen A. Will
Communications Director, Newtown, CT
President, APCO Atlantic Chapter


Tennessee Dispatchers Attend Active Shooter Class, Instructor Speaks Out
" I teach this class because I was in Omaha Nebraska when their active shooter incident broke out at the Westroads mall," said [Tracy] Ertl.
WRBC TV, October 4, 2017


Active Shooter Webinar Series. In light of the most recent active shooter tragedies, the APCO Institute has developed a webinar series featuring communications center staff who have experienced active shooter tragedies in their jurisdictions. During the webinars they will share their experiences – what happened in the PSAP during and after the incidents, and what they have learned from these tragedies.

PSC Magazine Articles

Active Shooter


PSC Online

Professional Development Session Recordings & Presentations from APCO Events

PSConnect Online Community

APCO Training Courses