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Illuminations CDE Programs

EMD Illuminations

The EMD Illuminations Program provides at-your-desk continuing education for telecommunicators and other public safety communications professionals. The program is offered as an annual subscription-based service.

Each month, EMD Illuminations instructors present timely, relevant topics that can be accessed online, anytime during the month, from any computer with Internet access. Although topics offered are medical in nature, participants do not need to be certified as emergency medical dispatchers to enroll in EMD Illuminations. APCO also offers General Illuminations, CTO Illuminations and Instructor Illuminations, each of which features a different set of dispatch education topics.

Each month-long course allows participants to earn one CDE, for a total of 12 CDEs per subscription year. Participants must submit copies of Illuminations certificates to the Institute of completion to receive CDEs.

EMD Illuminations Topics for 2019

Topics are subject to change.

January
Special K
Ketamine, known on the street as Special K, is primarily used for starting and maintaining anesthesia. When administered, it creates a state of unconsciousness in patients. Paramedics may administer ketamine for pain relief or sedation. But it is also used outside of medical treatment as a hallucinogenic. This session will focus on interacting with Ketamine-related calls under both circumstances.
February 
Biological Agents
This session will focus on various types of biohazard incidents the EMD may be called upon to process, including those involving,  blister agents, natural or weaponized nerve agents and more.
March 
Quality Assurance/Quality Improvement and the EMD
Call review, evaluation, and feedback are important components of Quality Assurance/Quality Improvement for the EMD. This session includes information on standardized methods of application found in APCO’s Quality Assurance/Improvement National Standard, as well actions that the EMD can take to maintain or improve their call-handling/EMD skills.
April
Batter Up
Baseball is the all-American sport. However, like many other sports, playing it can result in  injuries. This course will focus on various types of injuries from baseball and softball.
May 
It’s Allergy Season!
Although allergy seasons differ in various parts of the country, tree, flower, grass, and pollen cause health problems for millions of people.  This session provides information on various types of allergies, the signs/symptoms, and emergency situations that can arise from exposure to allergens.
June 
Current Trends in Narcotics
Each year there seems to be a new “popular” illicit narcotic spreading across the nation. This session will focus on popular narcotics currently in use.
July 
Tuberculosis
Tuberculosis (TB) is an infectious disease that affects the patients’ lungs, and may also affect the kidney, spine, and brain. It is the second biggest killer, globally, when compared with other diseases caused by a single infectious agent.  In fact, one fourth of the world’s population is infected with TB. In 2016, 10.4 million people around the world became sick with the disease, and there were 1.7 million TB-related deaths worldwide.
August
Karate Chop
The study of martial arts is never without risk. And, with more members of the public turning to martial arts for personal self-defense, and juveniles studying for proficiency, the EMD is being called upon to handle various injuries that are commonly suffered when practicing martial arts.
September 
Managing the Call
Gaining initial control of the call/caller is vital to obtaining pertinent and accurate information. This session explores types of difficult callers, such as those who are hysterical, intoxicated, confused, and abusive.  The session will also address the use of calming techniques, active listening, and ways to facilitate proper information gathering.
October
Friday Night Lights
It's the time of year when attention is focused on the Friday night lights of football. This session will address the types of injuries that can result from football and cheerleading.
November 
Stabbing
Stabbings, and knife, sword and machete attacks are all increasing in frequency. These types of attacks can cause a myriad of injuries.This session will focus on the EMD’s role in processing calls involving these injuries.
December
Psychiatric Problems
Far too often the EMD is tasked with interacting with callers  who have psychiatric problems ranging from suicidal thoughts or actions to paranoid schizophrenia. This course will focus on these types of interactions, as well as cues the EMD can rely on to guide their interactions.

Annual Subscription

$99 APCO non-member
$89 APCO member
$79 per person (group of 26-50 registrants)
$69 per person (group of 51+ registrants)

Purchase Illuminations

  • Go to the EMD Illuminations registration page, where you will see a list of classes by date.
  • Select the month for the version of EMD Illuminations you want to take
  • Click Register next to that topic and month.
  • Follow the instructions to complete registration for this track.

You will be subscribed to EMD Illuminations for 12 months starting with the month and topic you selected.