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Training & Certification

Industry-leading training developed by industry leaders.

We Are Here to Help

While live instructional courses may not be possible for you to attend, we continue to offer a large selection of online courses and resources for ongoing training needs to help keep your communications center functioning and well trained. For your convenience, we are providing a review of the online training options that the APCO Institute offers so that personnel at all emergency communication centers can continue to receive vital training, accessible from the safety of their current locations.

Online Training Resources

The new APCO Virtual Classroom provides an engaging, interactive alternative to in-person training. Led by APCO Institute adjunct instructors, these courses offer all the benefits of the traditional classroom but with the safety and convenience of online instruction. And like our live classroom courses, certification can be earned in a few days compared to weeks with a traditional online course.

Registration is now open for Public Safety Telecommunicator (PST) 1, 7th Edition, with the first class taking place August 17-21, 2020. For this initial class, APCO members automatically receive an additional $20 discount on registration fees.

The APCO Institute provides affordable training, certification and resources for public safety communications professionals at all levels.

Manage Your Training Records Online

APCO’s Training Central is an online resource that stores all of your CDE and recertification information in one place for easy viewing and retrieval. The site automatically keeps training records for most APCO courses you’ve taken, and also allows you to upload your records and certificates from other training sources. Need to recertify? Track your agency’s training activities? Training Central can do that, too.

About APCO Institute

The APCO Institute is overseen, managed and operated by industry experts with years of experience. Through our membership, we stay current with industry issues, needs and standards. Because our members all work in their respective communications agencies each day, their needs and concerns drive the activity of APCO Institute.