Cyberattacks on 9-1-1 centers are no longer rare events — they’re becoming an unfortunate reality. In a single breach, dispatch operations can be paralyzed and confidential personnel data exposed. ECCs must be prepared not only to respond technically but also to communicate clearly, calm public fear and protect the people behind the consoles.
Hook, Line, and Sinker: Phishing in ECCs
This presentation provided a comprehensive overview of how phishing attacks have become increasingly sophisticated, leveraging social engineering tactics to deceive even the most vigilant professionals.
Cyber Risks to 9-1-1: Telephony Denial of Service (TDoS)
Telephony Denial of Service (TDoS) attacks occur when a large volume of telephone calls overloads a communications network element—overwhelming call capacity and disrupting communications.
Advisory on Iranian Cyber Actors Targeting Critical Infrastructure Organizations Using Brute Force
The FBI, CISA, NSA, CSE, AFP and ACSC have released a joint cybersecurity advisory.
Cyber Serious
Global public safety communication systems have increasingly become cyberattack targets and the threat is growing. These cyberattacks can adversely affect citizens who may be cut off from immediate emergency assistance or first responders who may be left without the proper information, communications and support they need to do their jobs and stay safe.
Cybersecurity Life Hacks
The aim of this session was to educate people on the risks so they can make educated decisions about their cybersecurity posture.
Cyber Hygiene: Good For You & Your Data
As 9-1-1 technologies rely more on cyber connectivity, it’s imperative that all employees take cybersecurity seriously.
CISA Updates Toolkit to Promote Public Safety Communications and Cyber Resiliency
The Cybersecurity and Infrastructure Security Agency (CISA) recently published an update to the Public Safety Communications Cyber Resiliency Toolkit. This toolkit is a CISA collaboration with public safety, national security, and emergency preparedness communities to enhance seamless and secure communications to keep America safe, secure, and resilient. This interactive graphic displays components of the emergency […]
Russian FSB Cyber Actor Star Blizzard Continues Worldwide Spear-Phishing Campaign
Several worldwide cybersecurity agencies have collaborated on an Advisory to raise awareness of Star Blizzard’s spear-phishing techniques that target individuals and organizations.
CISA, NSA, FBI, and MS-ISAC Publish Phishing Guidance Document
CISA, NSA, FBI, and MS-ISAC released a joint guide to outline phishing techniques malicious actors commonly use and to provide guidance for both ECC Network Defenders and ECC Software Manufacturers.
Cisco Emergency Responder Critical Vulnerability
The National Institute of Standards and Technology (NIST) has recently released information about a critical vulnerability related to the Cisco Emergency Responder data sheet.
CISA and FBI Alert for Identification and Disruption of QakBot Infrastructure
The Cybersecurity and Infrastructure Security Agency and Federal Bureau of Investigations published a Joint Cybersecurity Advisory this week to provide guidance to critical infrastructure on specific indicators of compromise for QakBot-related activity.
Unique Cybersecurity Challenges Faced by ECCs
This session provided a compelling look at current trends in cyber security threats and requirements ECCs need to consider in mitigating their exposure to cyber security threats.
Cell Phone Are Listening – And So Are the Hackers
Like most other technology, cell phones are vulnerable to cyberattacks. Cell phones are susceptible to several different types of attacks, including the threats that were discussed during this presentation.
Cybersecurity Vulnerabilities Discovered in Police Radios
Three Dutch security analysts discovered five vulnerabilities in a police radio standard called Terrestrial Trunked Radio (TETRA) developed by the European Telecommunications Standard Institute (ETSI). This standard has been used since the 1990s and is used globally by law enforcement, militaries, critical infrastructures, and industrial control systems (ICS). These newly discovered TETRA vulnerabilities allow for […]
CISA and FBI Alert for Enhanced Monitoring to Detect Advanced Persistent Threat (APT) Activity
CISA and the FBI Advisory this week to provide guidance to critical infrastructure on enhancing the monitoring of Microsoft Exchange Online environments
Cybersecurity Videos
2025 Video 4: Ransomware in Public Safety 2025 Video 3: Phishing Attacks in Emergency Communications 2025 Video 2: AI Threats to Emergency Communications Systems 2025 Video 1: How AI Protects Emergency Communications 2024 Video 4: What to Do if You Are Under Cyberattack 2024 Video 3: Spyware 2024 Video 2: Cyber Resources 2024 Video 1: […]
Global Increase in Malicious Cyber Activity Related to COVID-1
Cybersecurity Resources
Why Cybersecurity Matters
When implementing new systems and networks, ECCs should always consider cybersecurity measures in the initial plans in order to ensure that sensitive data is secured.
Cybersecurity Is Everyone’s Responsibility
It is important that every agency or organization develop guidelines on establishing effective cybersecurity strategies to include training, awareness, and incident response programs.
