The CTO standard recognizes the critical importance of the training officer role within an emergency communications center (ECC).
APCO Announces Final Approval and Publication of Two Training Standards
The Association of Public-Safety Communications Officials (APCO) International is proud to announce final approval of APCO ANS 3.106.3-2026 Core Competencies and Minimum Training Standards for Public Safety Communications Quality Assurance Evaluators (QAE) on January 20 and APCO ANS 3.104.3-2026 Core Competencies and Minimum Training Standards for Public Safety Communications Training Coordinator on January 27.
APCO Seeks Comments on Candidate National Operational Standard Minimum Technical Requirements for Remote Support to Emergency Communications Centers (ECCs)
The remote support standard outlines the essential technical and operational requirements for personnel working from a remote location.
APCO International Seeks Volunteers for Critical Public Safety Standards Development
APCO International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise three critical industry standards.
APCO Announces the Final Approval and Publication of Quality Assurance and Quality Improvement Program Standard
APCO/NENA ANS 1.107.2-2025 was developed by APCO International in conjunction with the National Emergency Number Association (NENA) through APCO’s ANSI-accredited standards development process, bringing together subject matter experts from across the public safety communications field.
APCO Announces Final Approval and Publication of Minimum Training Standards for Public Safety Telecommunicators (PST)
APCO International is proud to announce final approval of APCO ANS 3.103.3-2025 Minimum Training Standards for Public Safety Telecommunicators on October 31.
APCO Seeks Working Group Members to Assist With the Development of New AI Standard
Today at the APCO AI Summit, APCO International announced the creation of a new operational standard titled Best Practices for Artificial Intelligence Integration into the Emergency Communications Center (ECC).
APCO Seeks Working Group Members for the Revision of Two Operational Standards
APCO has filed a Project Initiation with the American National Standards Institute (ANSI) to revise two critical industry standards.
APCO Seeks Comments on Candidate Standard Titled Minimum Training Standards for Public Safety Telecommunicators
This standard defines baseline training requirements necessary to prepare public safety telecommunicators to handle emergency and non-emergency incidents.
APCO Seeks Comments on Candidate Standard for Non 9-1-1 Call Processing and Dispatch
APCO is seeking comments for candidate American National Standard (ANS) Non 9-1-1 Call Processing and Dispatch.
APCO Seeks Comments on Candidate Standard for 700 MHz Deployable Public Safety Trunking Systems
APCO International is seeking comments for the candidate American National Standard (ANS) titled 700 MHz Deployable Public Safety Trunking Systems.
APCO Seeks Working Group Members to Revise an Operational Standard
APCO has filed a Project Initiation with ANSI to revise and redesignate the APCO/NENA American National Standard (ANS) Emergency Communications Center (ECC) Service Capability Criteria Rating Scale.
APCO Seeks Working Group Members for the Revision of Technical and Training Standards
APCO has filed a Project Initiation with the American National Standards Institute (ANSI) to revise two critical industry standards: ANS Public Safety Grade Site Hardening Requirements and ANS Cybersecurity Training for Public Safety Communications Personnel.
APCO Seeks Working Group Members for the Revision of Three Standards
The Association of Public-Safety Communications Officials (APCO) International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise three critical industry standards.
APCO Seeks Working Group Members for the Revision of a Technical Standard
APCO International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise APCO American National Standard (ANS) 2.101.3-2021 Alarm Monitoring Company to Emergency Communications Center (ECC) Computer – Aided Dispatch (CAD) Automated Secure Alarm Protocol (ASAP).
APCO Seeks Working Group Members to Create a New Candidate Standard for Peer Support
APCO International has issued a call for participation for working group members to participate in the creation of a candidate standard titled Core Competencies and Minimum Training Standards for Peer Critical Incident (or Crisis) Support Team.
APCO Seeks Working Group Members for the Revision of an Operational Standard
Alexandria, VA – APCO International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise APCO American National Standard (ANS) Best Practices for ECCs When Processing Vehicle Telematics Calls from Telematics Service Providers. This revision seeks to identify best practices and operational requirements for ECCs to receive and process vehicle-initiated telematics […]
APCO Announces Final Approval and Publication of New American National Standard
APCO International received final approval for APCO ANS 1.124.1-2024 Supplemental Emergency Recommendations on August 19, 2024.
APCO Seeks Comments for Candidate ANS APCO/NENA Standard for the Establishment of a Quality Assurance/Quality Improvement (QA/QI) Program for Emergency Communication Centers (ECCs)
APCO International is seeking comments for candidate American National Standard (ANS) prepared jointly by APCO and the National Emergency Number Association (NENA) titled Standard for the Establishment of a Quality Assurance/Quality Improvement (QA/QI) Program for Emergency Communication Centers (ECCs).
APCO Seeks Comments for Candidate ANS Supplemental Emergency Responder Recommendations
The Association of Public-Safety Communications Officials (APCO) International is seeking comments for candidate American National Standard (ANS) titled Supplemental Emergency Responder Recommendations.
APCO Seeks Working Group Members for the Revision of a Standard on Common Disposition Codes
APCO International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise APCO American National Standard (ANS) Emergency Communications Common Disposition Codes for Data Exchange.
APCO Seeks Working Group Members for the Revision of an Operational Standard for the Use of TTY/TDD
APCO International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise APCO American National Standard (ANS) Minimum Operational Standards for the use of TTY/TDD or Similar Device in the Emergency Communications Center.
APCO Seeks Working Group Members for the Revision of an Operational Standard
APCO International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise APCO American National Standard (ANS) Core Competencies, Operational Factors, and Training for Next Generation Technologies in the Emergency Communications Center (ECC).
APCO Announces Final Approval of American National Standard for Incident Handling Process
APCO International received final approval on February 27, 2024, for the revision of APCO American National Standard (ANS) Public Safety Communications Incident Handling Process.
APCO Seeks Working Group Members to Revise Standard for Channel Nomenclature
APCO International has filed a Project Initiation with the American National Standard Institute (ANSI) to revise APCO/NPSTC Standard for Channel Nomenclature for the Public Safety Interoperability Channels.
