Deranecque Sims of the Memphis Police Emergency Communications Bureau delivered the engaging and interactive presentation “Leadering out Loud.”
Conflict Management
In this session, several key points were discussed to help better understand and manage workplace disagreements.
Fully Staffed: New Ways We Approach Hiring & Training
This group of presenters was excited to present the ways their agency has approached retention and training to target one of the biggest challenges public safety faces today: staffing.
Staffing in the 9-1-1 World
Staffing in the 9-1-1 world is a complex and multifaceted challenge that requires a strategic approach to hiring and employee development.
Know Thyself and Others: How to Use Emotional Intelligence
Improving your EQ (emotional intelligence quotient for short) is the surest way to enhance your self-awareness, improve your communication, and be a team member that people want to work with.
Cybersecurity Life Hacks
The aim of this session was to educate people on the risks so they can make educated decisions about their cybersecurity posture.
NG9-1-1 Case Study: Nashville School Shooting
In this session, representatives from the Metro Nashville Department of Emergency Communications, AT&T, and RapidDeploy discussed the impacts of a mass shooting that occurred at The Covenant School and how the art of the possible in a fully deployed NG9-1-1 environment
might have reduced the response timeline to the incident.
Advocacy Listening Session: Your Voice, Our Focus
APCO’s Government Relations team led an interactive session which included an overview of some of APCO’s top advocacy priorities and an opportunity to hear feedback from the membership on those priorities.
Cyber Hygiene: Good For You & Your Data
As 9-1-1 technologies rely more on cyber connectivity, it’s imperative that all employees take cybersecurity seriously.
Dispatch From the Skies: Drones Leading the Charge
This engaging session discussed how the use of UAS benefit various agencies, and how they’re used differently for various applications.
Active Shooter: Dispatching in the Line of Fire
Active shooter calls for service are growing in numbers, and PSTs are affected by them.
APCO 2024: First General Business Session
The first day of the 90th Annual Conference & Expo, APCO 2024 in Orlando, Florida, concluded with the General Business Session on Sunday as members declared their candidacies for the APCO 1st Vice President position, new life members were named and the association’s government relations progress was outlined.
Meet the Hosts of APCO 2024: The Florida Chapter
The Florida APCO chapter was founded on September 20, 1944, so 2024 marks the 80th year in service to our profession. We are excited to showcase what our state has to offer while serving as the APCO 2024 host chapter.
Experience APCO 2024 in Orlando
Rich in history and brimming with things to do when you’re not attending sessions at the conference, your host committee and APCO know that Orlando is the place to be for the 2024 conference.
Connect With APCO’s Government Relations Team at APCO 2024
APCO’s Annual Conference & Expo provides a great opportunity for our government relations team to connect face-to-face with the membership, provide updates on our advocacy efforts and learn more about the issues facing the 9-1-1 community.