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Standards Activities in Progress

The following standards are currently in development:

Operational Candidate ANS

  • Public Safety Telecommunicator Critical Incident Stress Debriefing (CISD) Program
  • Public Safety Communications Call Handling Process
  • Public Safety Communications Center Key Performance Indicators
  • Key Performance Indicators for Public Safety Communications Personnel
  • Best Practices for the Use of Social Media in Public Safety Communications

Technical Candidate ANS

  • Advanced Automatic Collision Notification (AACN) Data Set
  • Public Safety Grade Site Hardening

Training Candidate ANS

  • Core Competencies and Minimum training Standards for Public Safety Crisis Intervention Telecommunicator
  • Cybersecurity Training for Public Safety Communications Personnel

Revisions to Current APCO ANS Standards

  • Core Competencies and Minimum Training Standards for Public Safety Communications Technician (CAD, Radio, GIS)
  • Public Safety Communications Common Incident Types for Data Exchange
  • Wireless Deployment and Management Effective Practices

See draft candidate standards published for review and comment at Call to Action: Public Review and Comment


Public safety communications professionals interested in participating in APCO International's standards development activities, please complete the Standards Development Committee Application form or contact APCO International's Comm Center & 9-1-1 Services Department at [email protected] or call (888) APCO-911, ext. 2494.

Note: Please resubmit any comments emailed to [email protected] if you do not receive a response the comments were recorded.

Please check this page regularly for updates.