ProCHRT Toolbox - About the Toolbox

The Professional Communications Human Resources Committee (ProCHRT)  was formed to study and  gather information about human resource, recognition and training issues related to the public safety communications profession. Their work has culminated in this ProCHRT Toolbox, an online resource for everyone from frontline telecommunicators to upper-level managers who want to further efforts to recognize public safety telecommunications professionals, who often go unnoticed yet are the first of the first responders and can so greatly affect the outcome of emergency situations.

If you would like more information about the toolbox, or have information to contribute to these online resources, please contact the ProCHRT Committee at This email address is being protected from spambots. You need JavaScript enabled to view it.. Because this site will be updated continually as new information becomes available, we encourage you to visit often.

ProCHRT Toolbox


Personnel and Human Factor Resources

Training/Certification/Standards Resources

Public Education/Media Relations Resources

Legislative Resources

Public Safety Communications Resources