On February 16, APCO filed comments with the FCC regarding the creation of a contact information database for emergency communications centers (ECC) and service providers. APCO noted that ECCs need better situational awareness and communications with service providers during network outages. A two-way contact information database would improve ECCs’ ability to gather and share important outage information. The database should be established and maintained by the service providers – not made the responsibility of the public safety community – and be secure and confidential.
