Prerequisites: Must hold current Fire Service Communications, 3rd Edition student certification and have minimum one-year experience in an emergency communications center (ECC), a telematics or 3-1-1 call center.

This course explores the basic skills and techniques of teaching with a focus on how they apply to the Fire Service Communications course. Based on the principles of adult education, instructors-in-training study the dynamics of classroom delivery, student engagement, and classroom management. Successful completion of this course provides your agency instructors with the techniques they need to train staff on the Fire Service Communications course. As agency instructors, they will be able to deliver the FSC, 3rd Edition course in-house, allowing for significant reduction in your in-service training and travel costs.

Instructional media and exercises used throughout the course reinforce the knowledge attained in lecture and demonstration. In addition, each participant receives a comprehensive Fire Service Communications, Third Edition Instructor Guide Package as part of the course tuition. The Instructor Guide package includes the Instructor Techniques textbook, course outline, lesson plans, the course manual, and detailed instructions on how to set up and run the course in-house for your agency. The course culminates in both a written and a practical exam. The practical exam is a demonstration lesson during which the instructors-in-training prepare and teach a lesson drawn from the course during a teleconference session.

FSC-Instructor Online is a blended course, consisting of both the online (access anytime, 24/7) as well as virtual sessions (pre-scheduled via teleconference links). Students must commit to and attend the live sessions which include the demonstration lesson required to successfully complete the course.

Once certified to teach this course, your instructors will be registered in our online community of instructors, created for the Fire Service Communications course. This PSConnect community will give access to the teaching resources, including the companion PowerPoint, audio-visual resources, optional readings, study packages, puzzles, and games.

The FSC 3rd Edition– Instructor Technique textbook includes modules on:

  • Learning and Learners
  • The Role of the Instructor
  • Teaching an APCO Course
  • Design and Use of Instructional Media
  • Teaching Techniques
  • Testing and Evaluation
  • Liability in Training

Upon successful completion of the course, your agency instructor will be able to:

  • Train your personnel in the new Fire Service Communications, 3rd Edition student course with these capacities:
  • Foster skill development through practical exercises
  • Develop lesson plans
  • Design and use instructional media
  • Create effective simulations
  • Create quizzes and exams based on course objectives
  • Understand the factors relating to liability in training

CDEs Earned: 40

Recertification Requirements:
APCO Institute certified agency instructors are required to recertify every two years. Complete information on the recertification process is provided at the conclusion of the Fire Service Communications, 3rd Edition Instructor course. Recertification requires ongoing continuing education and teaching.

Tuition: (Courses beginning prior to July 1, 2024)

Options Term Tuition
  Non-Member Member *
Online 6 weeks $565 $543
Virtual 5 days $588 $565

Tuition: (Courses beginning on or after July 1, 2024)

Options Term Tuition
  Non-Member Member *
Online 6 weeks $605 $555

* You must be a current Associate, Full or Commercial member to receive member discounts on all courses. Online members receive member discounts on online courses only.

** Virtual Classroom Requirements and Expectations

Late fee $25 (applied 10 days prior to course start date)
Tuition includes a comprehensive course manual and all certification fees.
Additional shipping fees may apply for international shipments.

Tuition for live courses does not include travel, lodging, meals or other costs. Online class tuition does not include web access fees or other local internet/web-related costs. Successful students will earn APCO Institute certification.