Prerequisites: Must hold current Fire Service Communications, 3rd Edition student certification and have minimum one-year experience in an emergency communications center (ECC), a telematics or 3-1-1 call center.
This course explores the basic skills and techniques of teaching with a focus on how they apply to the Fire Service Communications course. Based on the principles of adult education, instructors-in-training study the dynamics of classroom delivery, student engagement, and classroom management. Successful completion of this course provides your agency instructors with the techniques they need to train staff on the Fire Service Communications course. As agency instructors, they will be able to deliver the FSC, 3rd Edition course in-house, allowing for significant reduction in your in-service training and travel costs.
Instructional media and exercises used throughout the course reinforce the knowledge attained in lecture and demonstration. In addition, each participant receives a comprehensive Fire Service Communications, Third Edition Instructor Guide Package as part of the course tuition. The Instructor Guide package includes the Instructor Techniques textbook, course outline, lesson plans, the course manual, and detailed instructions on how to set up and run the course in-house for your agency. The course culminates in both a written and a practical exam. The practical exam is a demonstration lesson during which the instructors-in-training prepare and teach a lesson drawn from the course during a teleconference session.
FSC-Instructor Online is a blended course, consisting of both the online (access anytime, 24/7) as well as virtual sessions (pre-scheduled via teleconference links). Students must commit to and attend the live sessions which include the demonstration lesson required to successfully complete the course.
Once certified to teach this course, your instructors will be registered in our online community of instructors, created for the Fire Service Communications course. This PSConnect community will give access to the teaching resources, including the companion PowerPoint, audio-visual resources, optional readings, study packages, puzzles, and games.
The FSC 3rd Edition– Instructor Technique textbook includes modules on:
- Learning and Learners
- The Role of the Instructor
- Teaching an APCO Course
- Design and Use of Instructional Media
- Teaching Techniques
- Testing and Evaluation
- Liability in Training
Upon successful completion of the course, your agency instructor will be able to:
- Train your personnel in the new Fire Service Communications, 3rd Edition student course with these capacities:
- Foster skill development through practical exercises
- Develop lesson plans
- Design and use instructional media
- Create effective simulations
- Create quizzes and exams based on course objectives
- Understand the factors relating to liability in training
CDEs Earned: 40
APCO Institute certified agency instructors are required to
recertify every two years. Complete information on the recertification process
is provided at the conclusion of the Fire Service Communications, 3rd Edition
Instructor course. Recertification requires
ongoing continuing education and teaching.
* You must be a current Associate, Full or
Commercial member to receive member discounts on all courses. Online members
receive member discounts on online courses only.
Late fee $25 (applied 10 days prior to course
Tuition includes a comprehensive course manual and
all certification fees.
Additional shipping fees may apply for
Massachusetts Registrants: Registration fees vary,
depending of the number of course registrants. Fees will be adjusted at the
start of the course, and you will receive a refund or revised invoice if
necessary. For more info, contact