Prerequisites: Must hold current Fire Service Communications, 2nd Edition student certification and have minimum one-year experience in an emergency communications center (ECC), a telematics or 3-1-1 call center.
This course explores the basic skills and techniques of teaching. Based on the principles of adult education, the students study the dynamics of instructional delivery. Successful completion of this course provides your agency instructors with the techniques they need to apply to the Fire Service Communications course.As agency instructors, they will be able to deliver the FSC course either in-house or regionally, allowing for significant reduction in your in-service training and travel costs.
Instructional media and exercises used throughout the course reinforce the knowledge attained in lecture and demonstration. In addition, each participant receives a comprehensive Fire Service Communications, Second
Edition Instructor Guide Package as part of the course tuition. The Instructor Guide Package includes the Instructor Techniques textbook, course outline, lesson plans, the student text, and detailed
instructions on how to set up and run the course in-house for your agency.
Once certified as an FSC Instructor, your instructors will be registered in our online community of instructors, created just for the Fire Service Communications course.This PSConnect community will give access to the teaching resources, including the companion PowerPoint, audio-visual resources, optional readings, study packages, puzzles and games.
Students enrolled in this course will participate in class with those learning to teach in other disciplines as well. Course content includes general instructional theory and techniques, as well as specific strategies for teaching APCO’s Fire Service Communications course.
FSC – Instructor Technique textbook includes modules
- Instructional Techniques
- Learning Process
- Lesson Plans
- Design and Use of Instructional Media
- Simulation Design and Use
- Testing and Evaluation
- Liability in Training
- Instructor Resources
Upon successful completion of the
course, your agency instructor will be able to:
- Train your personnel in the new Fire Service
Communications, Second Edition student course with these capacities:
- Foster skill development through practical exercises
- Develop lesson plans
- Design and use instructional media
- Create effective simulations
- Create quizzes and exams based on course objectives
- Understand the factors relating to liability in training
CDEs Earned: 40
APCO Institute certified agency instructors are required to recertify every two years. Complete information on the recertification process is provided at the conclusion of the Fire Service Communications, Second Edition Instructor course. Recertification requires ongoing continuing education and teaching.
* You must be a current Associate, Full or Commercial member to receive member discounts on all courses. Online members receive member discounts on online courses only.
Late fee $25 (applied 10 days prior to course start date)
Tuition includes a comprehensive course manual and all certification fees.
Additional shipping fees may apply for international shipments.
Massachusetts Registrants: Registration fees vary, depending of the number of course registrants. Fees will be adjusted at the start of the course, and you will receive a refund or revised invoice if necessary. For more info, contact