Prerequisites: Must hold current Communications Training Officer, 5th Edition student certification and have minimum one-year experience in an emergency communications center (ECC), a telematics or 3-1-1 call center.
The APCO Communications Training Officer 6th Ed. Instructor Update course is designed to bring current CTO 5th Ed. instructors who received their CTO certification prior to 2022 current with the new 6th Ed. release.
Changes to the CTO 6th Ed. program include:
- Content has been rewritten, revised, and updated throughout to align with the 2017 APCO/ANS 3.101.3-2017 Core Competencies and Minimum Training Standards for Public Safety Communications Training Officer (CTO)
- Many topics are new or updated from CTO 5th Ed.
- New introduction and new Mod. 8 – Future of the Workplace
- New PSC community created for CTO 6th Ed. Agency Instructors
- Expanded section on DORs, how to fill out
- Providing performance feedback to trainees
- Reformatted and expanded videos, including new content
- Student resource package now incorporated into textbook
- Real-life words of advice and tips from experienced CTOs included
- New final exam
- New practical exercises added to the course
- New PowerPoint aligned with content in CTO 6th Ed.
- Newly designed textbook in line with other APCO course manuals
Instructors taking the Update course will independently review and familiarize themselves with the changes to the Communications Training Officer 6th Ed. course, then complete a final quiz based on the new material. The instructor must score 80% on the exam. Each instructor will earn 2 CDE’s upon successful completion of this course.
APCO CTO 6th Ed. certificate-holders are required to recertify every two years. Recertification requires ongoing continuing education and teaching. For CTO 6th Ed., the requirement is 12 CDE credits per certificate-year for a total of 24 CDEs at the time of recertification. Instructors are equally required to recertify every two years to remain current in Instructor Techniques.
Free for current CTO 5 Instructors.
Instructors will work at their own pace. The class will remain open for 3 weeks. Instructors should anticipate two (2) hours of commitment to complete this update. Instructors may teach the new CTO 6 Edition course at their agency once they receive their CTO 6 Instructor Update certificate. Certificates will be issued within 3 weeks of course end date.
Continuing Education Credits:
The course earns 2 CDEs, upon successful completion.