The reports and studies in this section contain of a wealth of detail and documentation to support initiatives to further the goals for an agency, chapter or individual. Testaments of those performing this work every day corroborate the conclusions of the studies, reports and articles along with comparisons to other strictly regulated careers such as air traffic controllers who are also held to a high standard of competency.
Reports & Studies
- Emergency Communications Center Crisis Response Taskforce
- ProCHRT
- 2019 ProCHRT Report
- 2017-18 ProCHRT Report
- 2015 Report – Professional Communications Human Resources Committee
- 2012 Report – Professional Communications Human Resources Taskforce
- 2011 Report – Professional Communications Human Resources Taskforce
- 2010 Report – Professional Communications Human Resources Taskforce
- CPR Simulation Study
- Potential Impacts of Next Generation 911 On Call Center Personnel — Spokane Report
- Trauma Exposure — The Experience Of 911 Telecommunicators — 2008 Study
Toolbox Setup Samples
- CA Sample: ProCHRT Toolbox Chair Responsibilities
- CA Sample: ProCHRT Toolbox Vice Chair Responsibilities
- CA Sample: ProCHRT Toolbox Secretary Responsibilities
- CA Sample: ProCHRT Toolbox Team Leader Responsibilities
- CA Sample: ProCHRT Toolbox Team Member Responsibilities
- CA Sample: ProCHRT Toolbox Terms of Reference
- California ProCHRT Recruitment Brochure
