Adjunct Instructors

[…] and instructed Public Safety Telecommunicator, Communications Training Officer, Fire Service Communications, and Communications Center Supervisor courses. During this time, Lysa also served as the state of Oklahoma TERT coordinator. Lysa pursued teaching full-time in 2017 when she was hired as an Adjunct Instructor for the APCO Institute. Lysa has served two presidential terms on […]

Find Standards

[…] agencies are being legally directed to identify methods to accept these text messages and must keep up with the citizen’s expectations. Operational Final Telecommunicator Emergency Response Taskforce (TERT) Deployment This standard includes information to provide guidance and helpful material regarding the development, maintenance and deployment of a TERT. Operational Final Responding to Calls of […]

Standards

[…] to Calls of Missing, Abducted and Sexually Exploited Children Minimum Training Standard for TTY/TDD Use in the Public (Reaffirmation in progress) Standard for Telecommunicator Emergency Response Taskforce (TERT) Questions and Suggestions If you have any questions, suggestions, or need for specific standards, please submit them for APCO’s review to [email protected] or call the Standards Program […]

Illuminations CDE Program

[…] are assigned are discussed. December 2022 Acronyms galore What do they all mean? Public safety often uses lingo with acronyms. Discover the meanings behind FOIA, GIS, CISM, TERT, NIMS, IDT, KPI, NPSTC, EAP, NFPA, DoS, MITM, HNT, CNT, and other commonly used acronyms. EMD Illuminations EMD Illuminations includes monthly topics of particular interest to […]

Brent Lee

[…] represented APCO on a number of very important initiatives. Brent received an APCO International Presidential Award for his service and dedication as Co-Chair of the National Joint TERT Initiative. He was the Chairman for the 2003 Western Region Conference and the Local Flavor Chair for APCO’s Annual Conference in 2009. Brent also served as […]

Tracey M. Hilburn, RPL ENP

[…] APCO Board of Directors representing the Gulf Coast States. Tracey’s certifications include Louisiana POST certification as a Law Enforcement and Corrections Officer, Public Safety Telecommunicator I instructor, TERT member and team leader, APCO RPL, and NENA ENP. She is also a member of the Louisiana Emergency Preparedness Association, Local Emergency Planning Committee and the […]

Tracey M. Hilburn, RPL ENP

[…] APCO Board of Directors representing the Gulf Coast States. Tracey’s certifications include Louisiana POST certification as a Law Enforcement and Corrections Officer, Public Safety Telecommunicator I instructor, TERT member and team leader, APCO RPL, and NENA ENP. She is also a member of the Louisiana Emergency Preparedness Association, Local Emergency Planning Committee and the […]

Brent Lee

[…] represented APCO on a number of very important initiatives. Brent received an APCO International Presidential Award for his service and dedication as Co-Chair of the National Joint TERT Initiative. He was the Chairman for the 2003 Western Region Conference and the Local Flavor Chair for APCO’s Annual Conference in 2009. Brent also served as […]