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Fundamentals of Tactical Dispatch, Burnsville, NC, #72300

The APCO Institute Fundamentals of Tactical Dispatch course is designed for telecommunicators who want to enhance their knowledge, skills, and abilities so they can ultimately serve as a member of a tactical/incident dispatch team. The course uses scenarios and practical exercises to explore the issues involved in working major events and responding to major incidents. […]

Communications Center Supervisor, 5th Ed., Version 1 Chaska, MN, #72307

The APCO Institute Communications Center Supervisor course provides supervisory training designed specifically for Comm Center Supervisors and candidates moving into supervisory roles. Perhaps the greatest challenge in preparing supervisors is helping them develop a new point of view that relates the work in front of them to a wider perspective of how their work fits […]

Communications Training Officer, 6th Ed., Plainfield, IL, #72288

APCO Institute’s new Communications Training Officer (CTO) 6th Ed. course provides comprehensive training on the roles and responsibilities of CTOs in running an agency’s training program. The course focuses on performance-based training and management and the need for standardized training with documentation. This CTO 6th Ed. course includes the essential elements of a CTO program […]

Communications Training Officer, 6th Ed., Lincoln, NH, #72275

APCO Institute’s new Communications Training Officer (CTO) 6th Ed. course provides comprehensive training on the roles and responsibilities of CTOs in running an agency’s training program. The course focuses on performance-based training and management and the need for standardized training with documentation. This CTO 6th Ed. course includes the essential elements of a CTO program […]

Communications Center Supervisor, 5th Ed., Version 1, Virtual Classroom #72263

The APCO Institute Communications Center Supervisor course provides supervisory training designed specifically for Comm Center Supervisors and candidates moving into supervisory roles. Perhaps the greatest challenge in preparing supervisors is helping them develop a new point of view that relates the work in front of them to a wider perspective of how their work fits […]

Surviving Stress, Chicago, IL, #72265

Stress is one of the most common words used in society today and something that each one of us will experience at some point in our life. Stress affects people of all ages, professions and life situations. However, emergency communications as a profession is inherently stressful with the various demands placed upon them by nature […]