APCO International


Fire Service Dispatch

Effective communications is a critical component of fire service operations. It provides the vital link between citizens and responders. APCO Institute’s FSC courses and resources are designed to advance fire communications training, improving service to the caller and increasing safety of the responders.

Courses & Descriptions



APCO FSCs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE). Recertification is available only for students who have completed the current edition.

See APCO’s continuing dispatch education resources.

Schedule & Registration

Already certified in Fire Service Communications? If so, you can register for CDE courses, track your training and recertify online using APCO’s Training Central. All your training information, all in one place, and accessible 24/7.

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