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GIS for Public Safety: Emerging Technologies and Solutions for 2022
GIS mapping systems can visualize data and spatial relationships to help solve and prevent crime, make infrastructure maintenance more efficient and crack the problem of establishing the location of information inside buildings with multiple floors.
2025 Michigan Public Safety Telecommunications Annual Conference | May 19-22, 2025
The 2025 Michigan Public Safety Telecommunications Annual Conference will be held from May 19-22, 2025 at the VanDyk Mortgage Convention Center in Muskegon, Michigan. This conference features events such as the Young Hero Award Luncheon, the Welcome Reception at SOCIBOWL, vendor reception and exhibits and breakout sessions. Hear from speakers including Lauren Sisler, Officer Ann […]
Wyoming APCO/NENA 22nd Annual Conference | Nov. 12-15
November 12-15 Casper, WY https://wyomingapco.com/index.html
Nebraska APCO NENA | Oct 10-12
October 10-12 Colombus, NE https://www.neapconena.org/events.html#conference
Chatbot 9-1-1
One technology being considered is chatbots — or bots — for non-emergency calls and for assistance during significant events.
Young Professional Spotlight: Kyra Lamb, Manatee County Emergency Communications
Kyra Lamb worked for Manatee County Emergency Communications, Florida, as a dispatcher for five years before becoming the 9-1-1 Database Coordinator, which still includes actively taking 9-1-1 calls. She was nominated by her agency to be featured by the APCO Young Professionals Committee for being a “spark plug” and always giving 110% in her performance. […]
APCO Seeks Comments on Candidate National Standard Crisis Intervention Techniques and Call Handling Procedures for Public Safety Telecommunicators
Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International is seeking comments for the candidate American National Standards (ANS) Crisis Intervention Techniques and Call Handling Procedures for Public Safety Telecommunicators. This standard will identify training requirements for handling calls involving emotionally distressed individuals. “Many encounters with emotionally distressed individuals do not involve the […]
Stress Continues to Plague Telecommunicators
In the course of your responsibilities as a 9-1-1 call taker or emergency dispatcher, have you ever experienced physical or emotional effects such as a fast heart rate, clammy palms, thinking about calls after work, trouble sleeping, or avoiding calls or friends? Have you found yourself wondering in silence if your coworkers are feeling the same way?
Wyoming APCO/NENA Annual Conference | Nov. 13-16
Wyoming APCO/NENA Annual ConferenceNovember 13-16Casper, WYhttps://wyomingapco.com/index.html
