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TALKING POINTS
APCO, International
APCO, International recognizes that
public safety must develop effective partnerships as well as
clearly define
the most appropriate data to cause the prompt, effective and
competent dispatch of appropriate emergency
services.
These
information elements may arrive at the Primary PSAP from private
sector public safety and service
entities, agencies at the all levels of local, county, state and
federal government and related services.
In addition,
the availability of additional event related data must be made
available as needed to associated
agencies including hospitals, transportation, public works,
environmental services, disaster relief organizations
and the like.
The Committee has chosen to pursue these challenges to existing
systems by the use of Focus Groups. These
Groups are called together via conference call and as necessary
face to face meetings to identify, agree upon
and define the data fields required to maximize the intelligent
deployment of appropriate resources. The use of
a standard data set as well as the cooperative interaction of
public safety Computer Aided Dispatch (CAD)
systems is required as well as several means of moving the data
as needed.
Focus Group One DTC FG1
Central Station
Alarm Association - The residential and commercial property and
personal safety alarm industry
serves millions of citizens everyday. The Alarm Center Data
Focus Group working in partnership with the
Central Station Alarm Association has developed a data transfer
standard which is now being tested at selected
sites across the nation.
The Alarm
Center Data Transfer Committee will maintain this partnership
with increasing positive outcomes for
public safety. The test sites have begun the process of sharing data on
residential burglary alarm events in
VA, FL, and CA.
The Committee
will monitor the test site experience and participate in
modifying the data elements for the
purpose of increased efficiency of alarm call processing;
The Committee
will seek to eliminate as much as possible, the current practice
of re-keying all related data to
PSAP CAD or equivalent incident records systems;
The Committee
will promote closer working relationships between PSAPs and
Alarm Central Stations, while
progressing to expand the testing and data exchange of alarm
information.
Focus Group Two
DTC FG2
Telematics
Service Providers – This new source of emergency call data has
relied upon voice transfer to PSAPs
(Public Safety Answering Points) in the past; today this Focus
Group has identified the basic elements of data
to enhance the processing of such calls that rise to the
definition of emergency calls for service. The data set for
basic dispatch of such calls ahs been defined by the Focus
Group, however the testing of this data transfer
remains a pending element of this effort.
The Focus Group
also realizes that additional specific event data is available
form the TSP and may have
particular applicability to responding agencies as well as local
medical care facilities, especially trauma level
facilities.
As of mid
October,2004 three PSAPs have offered to test the basic data
transfer and seek means to provide
access to the additional data for use by associated public
safety and service entities.
For related
information, please see
Telematics Committee
Focus Group Three
DTC FG3
CAD to CAD Data
Transfer has become the newest subgroup activity of this APCO
Committee. The Committee
will, using the standard data set, identify those data elements that can
assist working PSAPs manage the
resources necessary to effectively respond to those emergency
events that require a joint response along
jurisdictional lines, impact public safety and service
activities between independent entities, and/or involve a joint
jurisdictional response in the interest of rapid mitigation of
threat and risk.
The work of
this important APCO, International Committee will lead to
reduced call processing time, better
informed responders, improved safety and security for all
participating users as well as allow for an exchange of
data to allow clear closure of the event for the providers.
APCO,
International understands the importance of effective data
exchange between public and private call
centers, as well as public safety entities as well as the
traditional and non traditional public service entities,
which translates into better service for all the parties
involved.
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