The APCO Institute is currently working with individual state agencies to gain approval for APCO courses and programs that meet state training credit requirements. Currently approved states are listed below. Check back often, as additional state-approved courses are continually added.

If you are a state agency that is interested in working with us for training credit approval, please email [email protected].

Approved States

Alabama

Agency

Alabama 911

Training Approved

Credit Process

Contact your agency training coordinator for credit process.

Georgia

Agency

The Georgia Peace Officer Standards and Training (POST) Council

Training Approved

See all training opportunities on the APCO training page

Credit Process

APCO submits the information on behalf of students for training credit required by the Council.

Idaho

Agency

Idaho Peace Officer Standards and Training (POST)

Training Approved

Credit Process

Idaho POST works directly with agencies that register their staff for APCO courses. Once students complete an APCO course, the agency will send all required documentation to POST for state credit.

Kentucky

Agency

Kentucky Law Enforcement Council

Training Approved

Credit Process

Students can submit any APCO course taken to receive Kentucky Law Enforcement Foundation Program Fund (KLEFPF) credit.

Maryland

Agency

Maryland Department of Emergency Management, Maryland 9-1-1 Board

Training Approved

  • All APCO courses for public safety telecommunicators

Credit Process

Students and agency instructors should submit proof of training to the State of Maryland 9-1-1 Board. Students need to provide documentation of class completion.

Massachusetts

Agency
Massachusetts State 911 Department

Training Approved

Credit Process

To seek credit for APCO courses not on the Approved Training Course List, follow the request instructions in the header of the Approved Training Courses List. Please contact the APCO Institute at [email protected] for any required documentation.

Michigan

Agency
Michigan State 911 Administration Portal (MiSNAP)

Training Approved
(In-person and virtual course formats only)

Credit Process

Contact [email protected] for steps to report successful completion of training to MiSNAP.

Minnesota

Agency

State of Minnesota – Department of Public Safety

 

Credit Process

If an agency would like to contract an APCO course, they must reach out to the Department of Public Safety, who will put out a Quick Call proposal. APCO will provide all necessary information to assist in this process.

Mississippi

Agency
BETST Standards & Training

Training Approved

Credit Process

Contact your agency training coordinator for credit process.

Missouri

Agency
Missouri 911 Service Board

Training Approved

Credit Process

Contact your agency training coordinator for credit process.

New Mexico

Agency

New Mexico Law Enforcement Academy

Training Approved

Credit Process

Upload course completion certificates to the NM website for credit.

New Jersey

Agency

Office of Emergency Telecommunications Services

Training Approved

Credit Process

APCO courses are approved and used by the state, students submit to the state to file for reimbursement.

Texas

Agency
Texas Commission on Law Enforcement (TCOLE)

Training Approved

  • Active Shooter Incidents for Public Safety Communications, 2nd Edition
  • Bullying and Negativity in the Communications Center, 2nd Edition
  • Communications Center Supervisor, 5th Edition
  • Communications Training Officer, 6th Edition
  • Comprehensive Quality
  • Crisis Negotiations
  • Customer Service in Today’s Public Safety Communications
  • Disaster Operations and the Communications Center
  • Emergency Medical Dispatch, 5th Edition
  • Emergency Medical Dispatch Manager
  • Fundamentals of Tactical Dispatch
  • Law Enforcement Communications, 1st Edition
  • Public Safety Communications Staffing and Employee Retention
  • Public Safety Telecommunicator 1, 7th Edition
  • Surviving Stress

Find courses

Credit Process

Contact your agency training coordinator for credit process.