According to voluntary reporting by centers to the Federal Communications Commission, a little more than 40% (about 2,583 of the approximately 6,100) of communications centers in the United States were estimated to have implemented some method to receive text-to-911 by July 2020. This is up from 23% in 2018 — double-digit growth in two years. But that means six of every 10 emergency communications centers still were either exploring a solution or have yet to begin considering how to connect their telecommunicators and callers via text.
Text-to-911 Resources
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Choosing the Right Text-to-911 Implementation for Your Comm Center
At many ECCs, text-to-911 solutions are still on the way, but for many other, the solutions is already here.
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Interim SMS Text-to-9-1-1 Information and Planning Guide
The purpose of this Guide is to provide a detailed overview of the Interim SMS text-to-9-1-1 solution. The document describes the service, areas of consideration for Public Safety, and related planning and implementation recommendations. Portions of this document have been adopted from multiple sources, including early adopters.
Public Filings, Notices and Orders: Text-to-911
News
APCO’s Advocacy Priorities for 2024
More Information than You Ever Wanted about Fixing the Federal Classification of 9-1-1 Professionals
For all the complexity of our campaign to fix an obscure federal data system, it really boils down to the fact that 9-1-1 professionals perform lifesaving work, and labeling them as “administrative” personnel is ridiculous.
The 9-1-1 SAVES Act has been reintroduced. You might be asking members of Congress to co-sponsor the bill and explaining why congressional action is needed. Thus, it’s time for a deep dive on correcting the federal classification of 9-1-1 professionals. Even for those who have been following the issue closely, there’s likely new information here that will be of interest.
Why Cybersecurity Matters
When implementing new systems and networks, ECCs should always consider cybersecurity measures in the initial plans in order to ensure that sensitive data is secured.
Cybersecurity Is Everyone’s Responsibility
It is important that every agency or organization develop guidelines on establishing effective cybersecurity strategies to include training, awareness, and incident response programs.
A terrific line-up for conference
While I’ve been a guest at APCO’s Annual Conferences in the past, this is the first year I’m on the “inside” and it’s been a terrific experience thus far. I’m especially excited with the sessions that our Government Relations team has set up. Not only do we have a number of highly esteemed government officials […]
