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This award recognizes Communications Centers with 76 or more employees that use technological advancements to benefit their centers, employees and customers.

Examples of projects may include (Not all-inclusive)
Computer Aided Dispatch (CAD); Radio 9-1-1; Public Safety Information Technology; Broadband; Electronic Crime Reporting; Mapping and; GPS Technology.

Nominations of agencies may be made by public safety communications center employees and members of the vendor community.