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To request an Institue Course Catalog email your name and mailing information to:
institute@apco911.org

 

What's New

bullet Post Conference Training Course Special Offer!
Register for "any" Institute Online training course during the month of September and SAVE $50.
For a schedule of all our courses browse our Registration Schedule.
 
bullet Fire Service Dispatch Guidecards based on APCO Institute’s Emergency Medical Dispatch (EMD) Program.
   
bullet March 21, 2008, Daytona Beach, FL - APCO Institute is pleased to announce "The Telecommunicator's Role in Homeland Security" course will be available as an online course. This course will be introduced on April 9 through APCO Institute Online.

Previously taught only in the classroom as a one-day course, "The Telecommunicator’s Role in Homeland Security" course can now be completed in three weeks via the APCO Institute Online.

"The convenience of 24-hour accessibility and the reduction in costs incurred by the student make online training perfect for shift-working public safety answering point employees," APCO Institute Director Julie Troutman said.

"The Telecommunicator's Role in Homeland Security" course will help the telecommunicator recognize terrorism incidents and determine the appropriate response. This instructor-facilitated course provides students across the nation with the opportunity to come together in a virtual classroom to prepare for this type of incident.

"An act of terrorism is far different from normal emergencies and telecommunicators need to be prepared to recognize and act on the unique circumstances this type of incident can create," Troutman said.
 

 

 


Welcome to APCO Institute

Training Courses
Find out what courses are right for your agency's needs. Each course is described in detail, and all prerequisites are listed.

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Training Course Schedule & Registration
An up-to-date schedule of all our live and online training opportunities, with easy online registration for your convenience.

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Institute Online
Award-winning distance education. Click here to view our demo to see how easy it is, even for those with little or no experience in web based training.

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LEADERSHIP CERTIFICATE PROGRAM
The APCO Institute Leadership Certificate Program is a comprehensive 12 month online program leading to the professional designation of Registered Public-Safety Leader (RPL).

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Leadership Certificate Program
   
APCO EMD Program
Everything you need to know about running a smooth Emergency Medical Dispatch program, including information on guide cards, training and software.

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Products & Publications
Management tools and programs to enhance Center operations. We offer tools for all aspects of center operations from employee selection to trainee evaluation software and EMD, fire and law enforcement guide cards and QA/QI systems. You'll also find a 9-1-1 public education kit to help you educate your community about 9-1-1.

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Forms and Information
All the forms an APCO Institute certified agency instructor needs to apply, upgrade and recertify Instructor course certificates. The APCO Institute Agency Instructor Certification Requirements guide available on this web page provides complete information on our certified agency instructor program. Also find forms for ordering products, EMD student recertification, co-hosting APCO Institute courses, scholarship applications and more.

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APCO Virtual College
APCO “Virtual College” is an Internet-based distance learning academic program designed for, and directed specifically toward individuals in the public safety communications and 9-1-1 profession.

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Web Seminars
Affordable, quality seminars offered over the web, right to you at your desk.

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