The FCC’s Public Safety and Homeland Security Bureau is seeking input from public safety agencies, government entities, and the public on the impacts of a service outage in Wisconsin and Michigan experienced by Cellcom in May 2025
APCO Statement Concerning 9-1-1 Outages
Interruptions to the public’s ability to reach 9-1-1 are a serious concern. As a practice, APCO does not comment on specific outages until we are confident that the causes are fully understood, but here’s what we know about outages in general.