APCO Seeks Comments on Candidate Standard Titled Career Progression Within the Public Safety Emergency Communications Center (ECC)

The Association of Public-Safety Communications Officials (APCO) International is seeking comments for the candidate American National Standard (ANS) titled Career Progression Within the Public Safety Emergency Communication Center (ECC).

This standard sets forth guidance for all ECCs, primary, secondary, nontraditional, and non-classified, of all sizes to provide opportunities for employee advancement, promotional levels, and recognition of the changing roles which include an emphasis on the need to effectively manage resources with situational analysis and critical decision-making responsibilities.

“Today’s ECC workforce already requires a unique set of core competencies, knowledge, skills, and abilities spanning technical, operational, and legal subject areas,” said Angela Batey, President of APCO International, “This standard provides upper-level executives with the tools necessary to conduct a comprehensive review of position classification and benefits while identifying and reassessing promotional and salary structures to avoid losing critical personnel.”

The public may review and comment on this candidate standard from March 17, 2023, through May 1, 2023, via the APCO website at APCO Standards Review and Comment

For questions, email [email protected] or contact the Standards Program Manager at (469) 424-7599. For more information on APCO standards activities, please visit our website.


APCO International® (www.apcointl.org)

APCO International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach.