APCO Seeks Comments for Candidate ANS Supplemental Emergency Responder Recommendations

Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International is seeking comments for candidate American National Standard (ANS) titled Supplemental Emergency Responder Recommendations.

The candidate ANS Supplemental Emergency Responder Recommendations addresses alternative response options to 9-1-1 calls that traditionally resulted in the dispatch of law, medical, or fire responses. Emergency Communications Centers (ECCs) are being tasked with incorporating such responses into the traditional 9-1-1 landscape requiring alternative recommendations and directives to be added to the operational workflow of the ECC.

“With local, regional, and state agencies implementing alternative response approaches, future operations in the ECC must be considered,” said Becky Neugent, President of APCO International. “This standard will provide best practices and lessons learned, providing ECCs with operational guidance as they begin to incorporate these processes.

ANS Supplemental Emergency Responder Recommendations is available for public review and comment starting May 31 through July 15, 2024. Us the link below to access the document for review and to provide comments:

Candidate ANS 1.124.1-202X Supplemental Emergency Responder Recommendations

For questions regarding APCO Standards, please email [email protected] or contact the Standards Program Manager at (386) 681-8719.  For more information on APCO standards activities, please visit our website.

APCO International® (www.apcointl.org)

APCO International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach.