Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International is pleased to announce the winners of the 2025 Emergency Communications Center Awards and Technology Leadership Awards. The winners will be recognized during the Opening General Session at APCO 2025, APCO’s Annual Conference & Expo, taking place July 27-30 in Baltimore, MD.
The award recipients demonstrated the highest levels of professional conduct and outstanding performance in the line of duty. The award winner of each category is:
Communications Center Director of the Year
Jeffery Troyer
Kalamazoo County Consolidated Dispatch Authority
Kalamazoo, MI
Telecommunicator of the Year
Matthew Palfy
Jeffcom 911
Golden, CO
Trainer of the Year
Rylee Legreide
JeffCom 911
Golden, CO
Line Supervisor of the Year
Jamie Luz
NRV911 Emergency Communications Regional Authority
Christiansburg, VA
Information Technologist of the Year
Shawn Gibbons
Summerville Emergency Communications
Summerville, SC
Radio Frequency Technologist of the Year
Levi Robertson
City of Amarillo
Amarillo, TX
Team of the Year
Atlanta 911
Atlanta, GA
Technology in Leadership Award – Large Agency
Unified Communications Center
Washington D.C.
Technology in Leadership Award – Small Agency
Hawkins County 911
Rogersville, TN
“It is always an honor to recognize our ECC and Technology Leadership Award winners who stand strong and serve their communities when needed most. We are proud of the winners and all the heroes nominated this year,” said Stephen Martini, President of APCO International. “Congratulations to this year’s winners and thank you for the hard work you do every day.”
APCO International® (www.apcointl.org)
APCO International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public as a whole.
