Become an Agency Instructor

Become certified to teach APCO courses at your agency.

APCO’s Instructor Course offers agencies the chance to train staff members to serve as agency instructors to teach various APCO courses in their own PSAPs. This may result in a significant reduction in new-hire and in-service training and travel.

The first part of the Instructor Course equips participants with the necessary skills to be informative and effective instructors. The second part consists of a practical exercise and the discipline-specific training instructors need to be certified to teach one of the following APCO classes:

  • Public Safety Telecommunicator
  • Communications Training Officer
  • Emergency Medical Dispatcher
  • Fire Service Communications
  • Law Enforcement Communications

Participants should register for the discipline in which they’re seeking instructor certification. Note: State/federal certified instructors may be able to submit an APCO Institute Instructor Application Form to obtain an APCO Agency Instructor Certificate.  APCO Institute certified agency instructors are required to recertify every two years. Complete information on the recertification process is provided at the conclusion of the APCO Instructor Course.