Comprehensive Quality

A successful Comprehensive Quality Program requires a systematic approach. This course will provide the necessary insight so that the proper tools and methodologies can be employed to make the Quality Program a vital and useful part of your agency.


CDEs Earned: 16


Students should be experienced in Communications Center operations, have a working knowledge of communications policies and procedures, and be involved in the Quality Assurance/Quality Improvement within their agency.



Options Term Tuition


Full and Commercial Members

Co-Host 2 days $329 $309
Online 5 weeks $379 $359
Contract 2 days Contact us for pricing Contact us for pricing

* As of May 25, 2017. Class tuition may change so be sure to check the amount in your shopping cart.

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