As an ongoing part of APCO International's Standards Development activities, we will be announcing when other standards development organizations have proposed standards that may affect public safety communications. As these standards are proposed, notice will be included in an APCO e-newsletter and on this page to give our members an opportunity to provide input on these proposals which ensures that public safety communications has a voice in the development of standards that affect our industry. Information regarding proposed standards will also be forwarded to the appropriate APCO International Committee for consideration and potential comment.
Please continue to check this page for further updates. If you are aware of any current standards activities that may impact public safety communications, please e-mail information to This email address is being protected from spambots. You need JavaScript enabled to view it..
Call to Action: Comment and Review
APCO Candidate ANS 3.103.2-201x Minimum Training Standards for Public Safety Telecommunicators
This standard identifies minimum training requirements for both new and veteran Public Safety Telecommunicators. This position is typically tasked with receiving, processing, transmitting, and conveying public safety information to dispatchers, law enforcement officers, firefighters, emergency medical and emergency management personnel. This document seeks to define training in certain knowledge and skills for the Agency to provide to Telecommunicators.
Comments on this standard must be submitted via e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. by May 25, 2015.
Resources and Reference
- The NSSN: A National Resource for Global Standards is a search engine that provides users with standards-related information from a wide range of developers, including other organizations accredited by the American National Standards Institute, private sector standards bodies, government agencies and international organizations
- The Homeland Security Standards Database provides one-stop access to standards critical to public safety
- International Organization for Standardization (ISO) is a worldwide federation of national standards bodies organized to promote the development of standardization and related activities in the world.
- The American National Standards Institute (ANSI)
- The Commission on Accreditation for Law Enforcement Agencies (CALEA)
- Public Safety & Homeland Security Bureau Clearinghouse has been established for the collection, evaluation and dissemination of public safety communications information.
- Homeland Security's SAFECOM - Technology Solutions & Standards
- Project MESA: Mobility for Emergency and Safety Applications
- ATIS/ESIF: Emergency Services Interconnection Forum
- Need help explaining the value of standardization?
- Telecommunicator Code of Ethics
Participation and Suggestions
If you have any questions, suggestions, or need for specific standards, please submit them for APCO's review to This email address is being protected from spambots. You need JavaScript enabled to view it..
Public safety communications professionals interested in participating in APCO International's standards development activities, please complete the Standards Development Committee Application form or contact APCO International's Comm Center & 9-1-1 Services Department at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (888) APCO-911, ext. 2494.
