APCO Standards Activities In Progress

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The following standards are currently in development:

 

Operational Candidate ANS:

Minimum Operational Standards for the Use of TTY/TDD devices in the Public Safety Communications Center

Public Safety Communications Call Handling Process

Core Competencies, Operational Factors, and Training for Next Generation Technologies in Public Safety Communications

PSAP Service Capability Rating Scale

Cybersecurity Training for Public Safety Communications Personnel

Public Safety Communications Center Key Performance Indicators

Key Performance Indicators for Public Safety Communications Personnel 

 

Technical Candidate ANS:

Advanced Automatic Collision Notification (AACN) Data Set

Public Safety Grade Site Hardening

 

Training Candidate ANS:

Core Competencies and Minimum training Standards for Public Safety Crisis Intervention Telecommunicator 

 

Revisions to current APCO ANS:

Public Safety Answering Point (PSAP) Service Capability Criteria Rating Scale

Core Competencies and Minimum Training Standards for Public Safety Communications Technician (CAD, Radio, GIS)

Core Competencies and Minimum Training for Public Safety Communications Instructors

Public Safety Communications Common Disposition Codes for Data Exchange

 

Call to Action: Public Review and Comment

 

Participation

Public safety communications professionals interested in participating in APCO International's standards development activities, please complete the Standards Development Committee Application form or contact APCO International's Comm Center & 9-1-1 Services Department at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (888) APCO-911, ext. 2494.

Please check this page regularly for updates.